Apprentice Administrator

HOPKINS SOLICITORS

MANSFIELD (NG19 7AE)

Closes on Sunday 26 April 2026

Posted on 20 March 2026

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Summary

Are you looking to start your administrative career within a legal environment? If you have superb communication skills and organisational skills, we would really like to hear from you in relation to this exciting new position.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 08:30 - 17:00

37 hours 30 minutes a week

Start date

Monday 4 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • General office administration
  • Assisting support staff with the opening and closing of files.
  • Dealing with incoming calls from clients and potentially clients who could be anxious and/or having difficulties
  • Dealing with clients from outside agencies as well as via the telephone
  • Photocopying and scanning
  • Reception cover and supporting the Receptionists
  • Dealing with post and franking
  • The idea would be for you to quickly progress to be able to provide support to secretaries and provide client support
  • Other ad hoc duties as required

Where you'll work

EDEN COURT
CROW HILL DRIVE
MANSFIELD
NG19 7AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST NOTTINGHAMSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

About this employer

Hopkins are one of the leading North Nottinghamshire firms of solicitors with five offices, 2 in Mansfield, 1 in Sutton, 1 in Kirkby in Ashfield and 1 in Nottingham. Hopkins are IIP accredited and are one of only 55 companies worldwide to be working with IIP on the pilot for their sixth generation accreditation scheme. It therefore values training. Many of their staff have been trained ‘in-house’ and progressed through the firm.

https://www.hopkins-solicitors.co.uk/ (opens in new tab)

After this apprenticeship

This employer is committed to offering permanent employment and further training and development personal to your own growth upon completion of this apprenticeship.

Ask a question

The contact for this apprenticeship is:

WEST NOTTINGHAMSHIRE COLLEGE

Libby

apprenticeships@wnc.ac.uk

01623 900632

The reference code for this apprenticeship is VAC2000022232.

Apply now

Closes on Sunday 26 April 2026