Office Administration Apprentice

BOXES AND PACKAGING (DONCASTER) LTD

Doncaster (DN2 4SE)

Closes on Friday 24 April 2026

Posted on 19 March 2026

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Summary

A friendly and hands-on admin apprenticeship at our busy Doncaster site. You’ll support customer service, estimating and design teams, helping keep orders moving and learning how a packaging manufacturer runs day-to-day.

Wage

£16,575 a year

Check minimum wage rates (opens in new tab)

£8.50 per hour during the apprenticeship, based on a 37.5hr working week

Training course
Business administrator (level 3)
Hours
Monday to Friday, flexible start time to be agreed with successful candidate.

37 hours 30 minutes a week

Start date

Monday 27 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting customer service with enquiries and order updates
  • Helping to estimate with data entry and quote logs 
  • Managing design requests and job bags
  • Carrying out general office tasks
  • Daily production meetings
  • Ordering board and updating systems
  • Every day is varied, practical and team-focused

Where you'll work

Shaw Lane Industrial Estate
Ogden Road
Doncaster
DN2 4SE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPIF TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You’ll work towards a recognised Level 3 Business Administration apprenticeship standard, delivered through a mix of on‑site learning and off‑the‑job training. Training will cover IT skills, communication, organisation and core admin competencies.

More training information

Throughout your time as an apprentice, you will be supported by both your employer and BPIF Training. You will be assigned a dedicated BPIF training coordinator who will work with you and your employer for the duration of programme to ensure that you have the best tailored training available. 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Initiative
  • Enthusiastic
  • Reliable
  • Punctual

About this employer

We’re a friendly, hardworking and growing packaging manufacturer based in Doncaster but part of the wider Logson Group of companies. Our customers value our personal service, quality and reliability, and we pride ourselves on being easy to work with, honest and committed to doing things properly.

https://www.boxesandpackaging.co.uk/ (opens in new tab)

After this apprenticeship

Progression routes include roles in customer service, estimating, design admin or general office administration. With experience, there are opportunities to grow within the commercial team and wider manufacturing site.

Ask a question

The contact for this apprenticeship is:

BPIF TRAINING LIMITED

Yasmin Brotherson

yasmin.brotherson@bpif.org.uk

The reference code for this apprenticeship is VAC2000022087.

Apply now

Closes on Friday 24 April 2026