HR Apprentice
Telford College
Shrewsbury (SY2 6LG)
Closes on Saturday 25 April 2026
Posted on 19 March 2026
Contents
Summary
As a HR Apprentice at PCB, you will work alongside the Head of HR and HR Advisor to provide general HR administrative support to the department and wider business, working both independently and with supervision. This job description is not exhaustive and is subject to change as the role advances.
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday, 9.00am - 5.00pm, 1 hour lunch.
37 hours 30 minutes a week
- Start date
-
Friday 1 May 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Deliver excellent support on a range of HR queries from managers and employees in line with company policy
- Maintain accurate and up to date employee records on both the HR system and electronic personnel files, in line with data protection and data retention regulations
- Update employee records using the HR system such as with sickness absence, maternity/paternity, TOIL and changes to staff details such as address or telephone numbers
- Assist with drafting job adverts for the hiring managers approval before uploading to the relevant job boards i.e. PCB website, LinkedIn, Indeed and social media
- Carry out pre-employment checks for the onboarding of new employees such as retrieving references, completing DBS checks and conducting right to work checks in a timely manner
- Prepare and issue HR documentation such as change to terms and conditions letters for employees as well as updating the HR system with said changes and informing the relevant personnel
- Support the Training Principle and HR Advisor with the organisation of mandatory staff training, keeping an accurate record of completed/outstanding training within the company
- Keep the HR Advisor updated of any employee changes for payroll purposes
- Keep up to date with changes to UK Employment Legislation as well as policy and procedural changes in the business
- General administration such as filing, scanning and archiving personnel files
- To carry out any such other duties as may be required by the company
Where you'll work
Sitka Drive, Shrewsbury Business Park
Shrewsbury
SY2 6LG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TELFORD COLLEGE
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
- One Tuesday evening per week at Telford College (6.00pm - 9.00pm)
- Assigned mentor within the workplace
- Assessor visits from Telford College
Requirements
Essential qualifications
GCSE in:
- English (grade C / 4)
- Maths (grade C / 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Non judgemental
- Patience
Other requirements
The role may require travelling to other offices so a driving licence would be preferred. Due to being a Solicitors firm, outside of the role in HR, we work with very confidential and sensitive information surrounding clients and therefore we would prefer the Apprentice be over the age of 18 years old.
About this employer
Based in Shropshire, PCB Solicitors specialize in business, agricultural & personal law. We have a large number of offices, covering Shropshire and Mid-Wales borders.
After this apprenticeship
Progression within the company to a full-time role.
Ask a question
The contact for this apprenticeship is:
TELFORD COLLEGE
Lois Barber
lois.barber@telfordcollege.ac.uk
01952642329
The reference code for this apprenticeship is VAC2000022055.
Apply now
Closes on Saturday 25 April 2026