Apprentice Business Administrator
Longriver Group
SLOUGH (SL1 6DQ)
Closes in 12 days (Friday 3 April 2026 at 11:59pm)
Posted on 18 March 2026
Contents
Summary
We're on the lookout for a motivated, organised and proactive Business Admin Apprentice to join a growing and central team.
- Wage
-
£18,525 a year
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.00pm. 30-minute lunch breaks.
Office based.
37 hours 30 minutes a week
- Start date
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Monday 13 April 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Role responsibilities:
- Answering phone and email enquiries from new and existing clients, and suppliers.
- Responding to queries quickly and professionally, demonstrating excellent communication skills and escalating to the required team / department when necessary
- Using the CRM system to log all interactions with customers and suppliers accurately, and using a variety of other IT packages, including Outlook and Excel to carry out day-to-day tasks
- Understanding & following all company policies and procedures to complete all work tasks
- Completing general administration tasks, always to a high standard
- Supporting the Ordering Team, overseeing the delivery of products and services to the client.
- Liaising with suppliers and updating clients on order status.
- Supporting the Sales Team by sourcing quotes for products and services, updating price lists, and creating client proposals
- Supporting the Finance Team, following up on client invoices, chasing and logging client payments and any other associated administration tasks, as and when required.
- Overseeing aftersales and repairs from start to finish, ensuring that customers are updated on progress every step of the way
Must-Haves:
- Multi-tasker – no two days are the same, your role will be varied!
- Organised, detail-focused and great at multitasking
- Confident communicator – both written and verbal
- Fast learner with strong IT skills
- Self-starter who takes initiative and solves problems independently
- A positive, team-oriented attitude
Bonus Points For:
- Previous experience in B2B administration or customer service
- Experience working in or with schools/education
- Driving licence and own car
Where you'll work
LONGRIVER HOUSE
WHITTLE PARKWAY
BURNHAM
SLOUGH
SL1 6DQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SR APPRENTICESHIPS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator
- Training will take place at work
- There are no requirements to travel elsewhere other than the office
- Training will be ongoing in the workplace
Requirements
Essential qualifications
GCSE in:
- English (grade C)
- Maths (grade C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Sales experience
- Ambitious
- Personable
- Keen to learn and develop
About this employer
A market-leading finance provider to the education sector. Helping schools stretch their budgets further through smart, flexible rental solutions that make tech and equipment more accessible.
After this apprenticeship
Long-term career prospects with a growing organisation.
Ask a question
The contact for this apprenticeship is:
SR APPRENTICESHIPS LIMITED
The reference code for this apprenticeship is VAC2000021974.
Apply now
Closes in 12 days (Friday 3 April 2026 at 11:59pm)