Digital Operations Apprentice

UNDERWOODS ELECTRICAL DISTRIBUTORS LTD

Warrington (WA2 8LT)

Closes on Thursday 30 April 2026

Posted on 18 March 2026

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Summary

We are currently seeking a Digital Operations Apprentice to help maintain our continued growth of Underwoods Electrical Distributors. This role will gain hands-on experience across eCommerce, operations, and core digital systems, developing practical skills in data, processes, and digital technology within a growing B2B business.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 08:00 - 17:00.

40 hours a week

Start date

Monday 11 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Work across multiple departments including Sales, eCommerce, Operations, Accounts, Purchasing and more, gaining a broad understanding of how the business operates.
  • Report to the Operations & E-Commerce Manager, supporting day-to-day digital and operational activity.
  • Help develop and support the company’s eCommerce strategy to drive business growth.
  • Increase operational productivity through data analysis and hands-on experience at our logistics centre.
  • Collaborate with wider Operations Team to define/develop processes across core business systems.
  • Support business growth by helping the company make better use of its digital tools and systems.

What will you learn?

  • A strong understanding of B2B operations within the industrial automation sector.
  • How ERP systems and eCommerce platforms work and integrate within a business.
  • How to work effectively across different teams as part of a fast-paced Operations environment.
  • Practical digital and data analysis skills.
  • Professional business skills including communication, presentations and stakeholder management.

Our Commitment

  • Provide a structured and supportive apprenticeship programme with ongoing training and development.
  • Offer hands-on experience across multiple departments to build a well-rounded understanding of the business.
  • Assign dedicated mentoring and guidance from the eCommerce Lead and wider Operations team.
  • Support the development of digital, analytical and professional skills in a real-world business environment.
  • Encourage curiosity, initiative and continuous improvement, with opportunities to contribute ideas and make a genuine impact.
  • Create a positive, inclusive and collaborative workplace where learning and growth are actively supported.
  • Offer clear progression opportunities for high-performing apprentices upon successful completion of the programme.

Where you'll work

15 Quay Business Centre
Harvard Court, Winwick Quay
Warrington
WA2 8LT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Team working
  • Willingness to be agile
  • Enthusiastic
  • Hard Working
  • Punctual
  • Eagerness to learn
  • Ambitious

Other requirements

Willingness to travel to our Enfield Head Office / Distribution Centre on occasion.

About this employer

 

Underwoods is a national technical electrical distributor that has been supporting UK manufacturing and engineering. We operate from 14 sales locations across the UK and maintain our head office and central distribution warehouse in London. As a Platinum Siemens Partner, we work closely with machine-builders, system integrators and manufacturing firms, providing not just electrical and automation components but a strong level of technical support and engineering collaboration.

http://www.ued.co.uk (opens in new tab)

After this apprenticeship

Potential opportunities for career progression following the completion of the apprenticeship. 

Ask a question

The contact for this apprenticeship is:

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

The reference code for this apprenticeship is VAC2000021843.

Apply now

Closes on Thursday 30 April 2026