Business Administrator Apprentice (Level 3) - Commercial Property Consultancy

SIDDALL JONES LIMITED

BIRMINGHAM (B18 6RU)

Closes in 11 days (Monday 30 March 2026 at 11:59pm)

Posted on 18 March 2026

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Summary

Gain real admin experience while supporting a busy property team. Apply to build skills, confidence and a strong foundation for your career.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

£15,600  - £18,000 - To be discussed with the sucessfull candidate 

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9:00am - 5:30pm. Total hours: 37.5 per week.

37 hours 30 minutes a week

Start date

Saturday 4 April 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering and directing incoming telephone calls in a professional manner
  • Handling marketing and property enquiries from the public
  • Matching enquiries to suitable properties and issuing marketing particulars
  • Uploading new property instructions and updates to online portals
  • Maintaining accurate records within the company CRM system (training provided)
  • Liaising with surveyors, clients and colleagues daily
  • Supporting compliance processes and internal procedures
  • Assisting with general administrative and secretarial duties
  • Providing wider support to agency and professional services teams
  • This role is varied, fast-paced and ideal for someone who enjoys working with people and staying organised

Where you'll work

THE MINT
95 ICKNIELD STREET
BIRMINGHAM
B18 6RU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3 Apprenticeship
  • 20% off-the-job training
  • End point assessment
  • Maths and English Functional Skills, if required

Requirements

Essential qualifications

GCSE in:

English & maths (grade A*-C/ 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Creative
  • Initiative
  • Patience
  • Physical fitness

About this employer

We are multi disciplined businesses who pride ourselves in delivering the highest standard of client care, using our knowledge and experience of local and regional markets to provide a range of services to our local and national clients.

https://www.siddalljones.com/ (opens in new tab)

After this apprenticeship

This apprenticeship offers the opportunity to build a long-term career within the commercial property sector. Progression routes may include:

  • Business Administrator
  • Office Coordinator
  • Property Administrator
  • Front-of-House Lead
  • Team Assistant within agency or professional services

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

paul.nightingale@junipertraining.co.uk

07395789959

The reference code for this apprenticeship is VAC2000021789.

Apply now

Closes in 11 days (Monday 30 March 2026 at 11:59pm)