Nuclear Medicine & PET/CT Administrator Apprenticeship
The Royal Marsden NHS Foundation Trust
London (SW3 6JJ)
Closes in 13 days (Tuesday 31 March 2026)
Posted on 18 March 2026
Contents
Summary
The Royal Marsden Hospital is Europe's largest Oncology centre with sites in Chelsea and Sutton. The Department of Nuclear Medicine, PET/CT and Radioisotope Therapy is currently inviting enthusiastic, well-motivated, capable and organised individuals to join our friendly and dynamic team.
- Wage
-
£30,546 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Saturday 37.5 hours between 8:00am and 8:00pm.
Shift rotation.
37 hours a week
- Start date
-
Friday 1 May 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main duties of the job
- The post holder is an integral member of the Nuclear Medicine and PET/CT Department. The post holder will coordinate all administrative aspects of the Nuclear Medicine and PET/CT Services, including patient communication, reception, scheduling and clerical duties.
- Ensuring that appointments are scheduled in an efficient and timely manner, so that results can be made available to fit with the patient’s pathway. The post holder will also be required to oversee the retrieval of patients’ imaging and reports from external Trusts where required.
- The post holder will also provide cover for the Radiology/Nuclear Medicine PET/CT Chelsea reception desk and will be required to handle enquiries from patients, their carers and Trust and non-Trust staff in person or by telephone/post.
- The post-holder will liaise with a variety of staff throughout the Trust. This will predominantly involve Chelsea Nuclear Medicine and PET/CT staff, as well as staff within Diagnostic Imaging. In addition, there will be contact with consultants and their secretaries throughout the Trust and other Health Services.
Where you'll work
Fulham Road
London
SW3 6JJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PMA LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Education to GCSE standard or
Other requirements
Meets all government criteria for apprenticeship
funding, including an appropriate visa status, a required period of UK residency, and no prior learning or experience at a level that would prevent funding approval.
About this employer
The Royal Marsden NHS Trust is the largest comprehensive cancer centre in Europe with a national and international reputation for high quality patient care, research & development and education. It is situated on 3 sites; two in Central London and one at Sutton in Surrey.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities, and we welcome flexible working requests from the point of hire to support employees' work-life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our ongoing achievements.
Ask a question
The contact for this apprenticeship is:
PMA LTD
The reference code for this apprenticeship is VAC2000021752.
Apply now
Closes in 13 days (Tuesday 31 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.