Business Administration Apprentice

NCS Trade Signs

DERBY (DE24 8ST)

Closes on Thursday 30 April 2026

Posted on 17 March 2026

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Summary

This is a fantastic apprenticeship opportunity to join a specialist engineering business based in Derby as an apprentice. Within their office you will be involved in reception duties, administrative duties across the business and filing & scanning. The role will very much develop as you develop within the business.

Wage

£16,224 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Regular reviews based on age and experience

Training course
Business administrator (level 3)
Hours
Monday - Thursday, 8.30am - 5.00pm. Friday, 8.30am - 4.00pm.

39 hours a week

Start date

Friday 1 May 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities and Accountabilities

Administrative:

  • To carry out reception duties
  • Answering the telephone – directing calls, taking and relaying messages
  • Dealing with general enquiries
  • Dealing with visitors and suppliers
  • Administrative support to Senior Management
  • Daily Filing/Scanning
  • General assistance to the project managers

General:

  • Cover and support the buying/accounting functions
  • Meet & Greet customers/suppliers
  • Follow company procedures and report non-conformance to management
  • Maintain a high level of quality
  • Adhere to all health and safety regulations
  • Attend and contribute to departmental meetings where relevant
  • Attend training courses where relevant

Where you'll work

ASCOT DRIVE
DERBY
DE24 8ST

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESTERFIELD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the Business Administrator Level 3 qualification, with support from your employer and the Chesterfield College Group.

As part of your apprenticeship, and dependent on your prior attainment and age, you may be required to complete English and Maths Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)
  • Science (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

Our business, knowledge and level of expertise have grown and expanded since our formation back in 1989. Along the way, we have developed a skilled team of experts. Our colleagues are on hand to advise you on the best trade signage solutions for your customers' projects. We work within BS559 regulations and ensure we maintain our knowledge and understanding of the current legislation.

http://www.tradesigns.co.uk (opens in new tab)

After this apprenticeship

Full time position with company. There will be options to specialise in certain areas of the business on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

James Sayles

saylesj@chesterfield.ac.uk

01246 500681

The reference code for this apprenticeship is VAC2000021497.

Apply now

Closes on Thursday 30 April 2026