Business Support Apprentice

GRAND PARK HOMES LTD

ROYSTON (SG8 5AQ)

Closes in 8 days (Thursday 26 March 2026 at 11:59pm)

Posted on 17 March 2026

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Summary

Business Administration apprentice (L3) developing skills in organisation, communication, and supporting workplace operations. This apprenticeship provides hands-on experience, recognised qualifications, and valuable business knowledge,making it a great opportunity for anyone looking for a career in administration and gain practical skills.

• Wage:

  £15,600 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 9am-5pm Maybe required to work outside of these hours, to meet the needs of networking or conferences.

  37 hours 30 minutes a week

• Start date:

  Monday 6 April 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Managing emails, calendars, and general office communications
• Organising and maintaining digital and physical records
• Supporting team members with administrative tasks
• Assisting with scheduling meetings and preparing documents
• Updating spreadsheets, reports, and internal systems
• Communicating with colleagues and external contacts
• Supporting ongoing business improvement projects
• Helping plan or coordinate small projects and team activities
• Researching information to support business decisions
• Contributing ideas to improve office processes and efficiency

Where you'll work

42 KNEESWORTH STREET
ROYSTON
SG8 5AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

QDOS TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This is to be confirmed, but mainly online with study days included.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Creative
• Initiative

Other requirements

To pass a DBS

Provide 2 references

Complete Induction

Be comfortable working around people with health needs, including Dementia

About this employer

Grand Park Homes is the parent company for 2 care homes in Cambridge and Royston.  This role is to provide admin support for the nursing home in Royston.  St. George's nursing home is a 22 bed home, that provides a variety of nursing care, for our residents, making it a home for them.

After this apprenticeship

The may be an option for a permanent position and continued development.

Ask a question

The contact for this apprenticeship is:

QDOS TRAINING LIMITED

The reference code for this apprenticeship is VAC2000021445.

Apply now

Closes in 8 days (Thursday 26 March 2026 at 11:59pm)