HR Apprentice
CHENAI HOLISTIC HOME CARE AGENCY LTD
Essex (CM3 5TQ)
Closes in 13 days (Monday 30 March 2026 at 11:59pm)
Posted on 17 March 2026
Contents
Summary
Kick-start your HR career with a growing care organisation where people come first. Learn recruitment, onboarding and HR administration while helping us build a compassionate, high-quality workforce. If you are organised, eager to learn and passionate about people, this could be the perfect first step.
- Wage
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£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 08:30am to 5:30pm, 1 hour lunch break.
40 hours a week
- Start date
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Friday 3 April 2026
- Duration
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1 year 9 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for an enthusiastic HR Admin Apprentice to join our Human Resources team. This role supports the recruitment and onboarding of care and office staff, helping to make sure our workforce is safe, well-prepared and ready to deliver excellent care. As part of a busy and supportive central office, you will gain hands-on experience in HR administration, compliance and people support while working towards your apprenticeship qualification.
Apprentice Duties Include:
- Support recruitment administration, including interview scheduling, applicant communication and pre-employment checks.
- Help maintain accurate and confidential staff files in line with GDPR, company policy and CQC requirements.
- Assist with onboarding documents, offer paperwork, contracts and induction records for new starters.
- Update training records and support the monitoring of mandatory training, refresher dates and compliance documents.
- Prepare letters, forms, reports and general HR correspondence using Microsoft Word, Excel and Outlook.
- Support audits of HR files, recruitment records and other people-related documentation.
- Provide professional day-to-day administrative support to the HR team and wider office as required.
The apprentice’s main day-to-day contact will be the HR Recruitment Officer / designated line manager, who will provide training, guidance and ongoing support.
Where you'll work
5-7, Heralds Way
South Woodham Ferrers
Chelmsford
Essex
CM3 5TQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ESSEX COUNTY COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Desirable qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Non judgemental
- Patience
- Positive
- Reliable
- Flexible
- Motivated
Other requirements
This is a busy office-based role with regular use of a computer, phone and internal systems. There will be a lot to learn at the start, but you will be supported by experienced colleagues throughout your apprenticeship.
About this employer
Chenai Holistic Home Care Agency LTD is a dedicated domiciliary care provider delivering high-quality, person-centred support to individuals in their own homes across Essex County and the London Borough of Havering. We support older people, individuals with disabilities, people living with dementia, those with mental health needs and individuals requiring palliative and end-of-life care. We are a growing agency with strong local roots and a supportive, professional working environment focused on dignity, independence and holistic wellbeing.
After this apprenticeship
Successful completion of the apprenticeship will provide a strong foundation for a career in Human Resources/Administration. Progression opportunities may include a permanent role within the organisation as an HR Assistant, Recruitment Administrator or People Coordinator. With continued development, the apprentice could progress to higher-level HR qualifications and more senior roles in recruitment, employee relations, compliance or office management.
Ask a question
The contact for this apprenticeship is:
ESSEX COUNTY COUNCIL
Ellie Bostock
Ellie.bostock@chhca.co.uk
The reference code for this apprenticeship is VAC2000021430.
Apply now
Closes in 13 days (Monday 30 March 2026 at 11:59pm)