Transport Admin Apprenticeship

ASHCOURT (LINCOLNSHIRE) LIMITED

Gainsborough (DN21 4JT)

Closes in 13 days (Wednesday 1 April 2026 at 11:59pm)

Posted on 17 March 2026

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Summary

At Ashcourt Group, our people are at the heart of everything we do- and as we continue to expand across our divisions, we’re excited to welcome the next generation into our journey.

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

Training course
Traffic operator (level 2)
Hours
Monday to Friday 8:30am - 4:30pm

37 hours 30 minutes a week

Start date

Monday 4 May 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Handling calls, emails, customer queries and complaints
  • Collating day sheets and supporting WeighSoft
  • Allocating supplier PODs to invoices
  • Collecting driver paperwork for invoicing
  • Taking payments over the phone
  • Assisting with dispatch coordination
  • Supporting drivers with day‑to‑day queries
  • Helping with basic accounts
  • Providing cover on Reception and the Weighbridge

Where you'll work

Manton Quarry
Manton
Gainsborough
DN21 4JT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

FREIGHT TRANSPORT ASSOCIATION LIMITED

Training course

Traffic operator (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.
  • Comply with regulations and legislation when working. For example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance.
  • Comply with health and safety when working.
  • Follow company policy, processes and standard operating procedures.
  • Plan and prioritise daily activities for example to customer job requirements, back loads, delivery.
  • Plan multiple drop routes and jobs.
  • Inputting customer jobs for collection and delivery.
  • Track job progress.
  • Amend or re-plan routes when delivery circumstances change, for example, changing weather conditions, road closures and accidents, customer requirements.
  • Adapt approach when supporting operation with, for example, changing weather conditions, road closures and accidents.
  • Record or enter information - paper based or electronic. For example, job sheets, handover documents, work sheets, and checklists.
  • Optimises routes, vehicle type and loading.
  • Comply with company specific policy and procedures by using the appropriate mode of transportation for ultra-low emission zones (ULEZ) and clean air zones.
  • Arrange the maintenance and inspection of the vehicle.
  • Use technology, and systems. General data protection regulation (GDPR). Cyber security.
  • Use the traffic management system or other relevant systems, to add, and update customer job requirements.
  • Conduct a briefing or debriefing session with colleagues.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Communicate with others verbally for example, internal and external customers, colleagues, and managers.
  • Manage customer queries and complaints.
  • Apply the company’s service standards for internal and external customer services.
  • Escalate issues, for example, driver infringements and non-operational procedures.
  • Apply team working and wellbeing principles.
  • Apply equity, diversity, and inclusion principles in the workplace.
  • Carry out and record learning and development activities.

Training schedule

  • Traffic Operator Level 2
  • Monthly workshops
  • 1:1 coaching
  • Digital learning modules
  • 20% of your paid hours will be spent on training

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills

Other requirements

Driving licence would be beneficial but is not essential. 

About this employer

Ashcourt Group is a family-run organisation and a leading supplier of construction materials and waste management solutions. Since the group’s inception in 2012, we have expanded significantly through organic growth and a number of strategic acquisitions.To date, the company has just over 1,000 employees and operates across Yorkshire, Lincolnshire and the North East, with plans to expand nationally. We currently have several aggregate outlets, six ready-mix concrete plants, multiple wash plants and other recycling facilities, and have a fleet in excess of 220 HGVs out on the roads daily, servicing our customers across the construction industry.

https://www.ashcourt.com/ashcourt-lincolnshire (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

After completing the Level 2 Apprenticeship, we would encourage the successful applicant to move onto their Level 3 Transport qualification and progress in their career within the transport management sector.

Ask a question

The contact for this apprenticeship is:

FREIGHT TRANSPORT ASSOCIATION LIMITED

The reference code for this apprenticeship is VAC2000021415.

Apply now

Closes in 13 days (Wednesday 1 April 2026 at 11:59pm)