Food and Beverage Team Member Apprenticeship
PRIORY ROOMS (BULL STREET) LTD
BIRMINGHAM (B4 6AF)
Closes in 19 days (Monday 6 April 2026 at 11:59pm)
Posted on 16 March 2026
Contents
Summary
Join our catering and hospitality team at The Priory Rooms, a unique Birmingham city centre venue. Featuring 10 meeting rooms within a 1930s building and a modern Atrium extension. You will provide high-quality service while working toward a Food & Beverage Team Member Apprenticeship with our support.
- Wage
-
£14,040 a year
- Training course
- Food and beverage team member (level 2)
- Hours
-
30 hours per week – 7.5 hours per day, 4 days working, Monday to Saturday, some evening work, possible extra hours available.
30 hours a week
- Start date
-
Monday 13 April 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Set up refreshment service points as required by clients
- To deliver buffets to service stations from allocated work sheets
- To prepare for the following day's service delivery
- To set up meeting rooms to the Priory Room standard
- Receive deliveries and store goods correctly
- To ensure that all work areas are kept clean and tidy
- To ensure that the refreshment & buffet stations are cleared in a timely manner
- To assist with the deep cleaning of relevant areas when instructed
- To ensure a welcoming atmosphere for clients and help to maintain a positive customer-focused service
- Maintain good client relationships by responding to demands courteously and efficiently
- To ensure that the food and refreshment service meets the client’s requirements
Where you'll work
40 BULL STREET
BIRMINGHAM
B4 6AF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OPPORTUNITY PROVIDER LTD
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
All training will be at the Priory Rooms except for the following:
- Two full-day sessions at Xcelerate with Edgbaston -https://link.edgepilot.com/s/3941cbeb/VQjyM9f6nUSzFafwbCGIPA?u=https://xceleratewithedgbaston.co.uk/
- This is because we are not a licensed venue
More training information
The training provider are - The Opportunity Provider with their hospitality division called - HIT Training.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
About this employer
The Priory Rooms Meeting and Conference Centre is a conference and meeting venue owned by Quakers and includes meeting rooms and an atrium. The conference centre was built in 2004 as an extension to the existing 1930’s Quaker Meeting House at Bull Street. The 10 conference rooms are available for use by organisations from all sectors. In addition, many Quaker Groups use the facilities for meetings, conferences and meetings for worship.
https://theprioryrooms.co.uk/ (opens in new tab)
Company benefits
- Health & Wellbeing scheme
After this apprenticeship
- Hospitality Team Member
Ask a question
The contact for this apprenticeship is:
PRIORY ROOMS (BULL STREET) LTD
Andrew Callan
andrew@theprioryrooms.co.uk
01212362317
The reference code for this apprenticeship is VAC2000021380.
Apply now
Closes in 19 days (Monday 6 April 2026 at 11:59pm)