Nursing Assistant Level 2 Apprenticeship

Manchester University Hospitals NHS Foundation Trust

Manchester (4 available locations)

Closes in 16 days (Wednesday 1 April 2026)

Posted on 16 March 2026


Summary

The Level 2 HealthCare Support Worker apprenticeship will equip you to develop high-quality compassionate care, work as part of a warm and friendly team committed to delivering high standards of patient care and support you to progress your healthcare career at MFT. 

Training course
Healthcare support worker (level 2)
Hours
This role will include shift work including nights and weekends.

37 hours 30 minutes a week

Start date

Friday 1 May 2026

Duration

8 months

Positions available

20

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your main duties include:

  • Being responsible for participating and assisting in the delivery of care to patients or service users within the Trust.
  • Working under the overall supervision of a registered member of staff.
  • Carrying out delegated procedures requiring a base level of knowledge, understanding, practical competency and skill specific to the personal care of patients.
  • Contributing to effective team working, by being fully involved and committed to achieving full potential.
  • Promoting standards of health and safety in the workplace, by being responsible for self and others through identifying risks, and undertaking work activities safely.
  • Using a range of techniques for infection prevention and control, including waste management, handwashing and the use of Personal Protective Equipment (PPE) adhering to infection control guidance.
  • Supporting our patients in a cultural, sensitive manner with respect and dignity, accompanying them to other areas of the hospital when needed.
  • Helping to maintain good nutrition and hydration for our patients, being aware of patients on special diets and helping coordinate the meals service.
  • Providing clinical support as required to help in the effective running of the ward. This includes ensuring areas are stocked up, identifying and addressing any environmental issues. 

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • North Manchester General Hospital, Delaunays Road, Manchester, M8 5RB
  • Manchester Royal Infirmary, Oxford Road, Manchester, M13 9WL
  • Wythenshawe Hospital, Southmoor Road, Manchester, M23 9LT
  • Trafford General Hospital, Moorside Road, Urmston, Manchester, M41 5SL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MANCHESTER UNIVERSITY NHS FOUNDATION TRUST

Training course

Healthcare support worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
  • Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
  • Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
  • Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
  • Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
  • Recognise and respond to changes in individuals’ health and wellbeing
  • Perform basic life support
  • Undertake physiological measurements, selecting and using the correct tools or equipment
  • Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
  • Promote access to fluids and nutrition in line with an individual’s care plan
  • Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
  • Contribute to the storage of supplies and equipment
  • Contribute to the cleaning, disinfecting and disposal of materials and equipment
  • Support others with appointments, enquiries and referrals
  • Communicate with individuals using techniques designed to facilitate understanding
  • Recognise and respond to limitations in an individual’s mental capacity
  • Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
  • Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
  • Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
  • Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
  • Move and handle equipment or other items safely and assist individuals
  • Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
  • Participate in appraisal and supervision to support ongoing personal development
  • Participate in training and development activities including the Care Certificate Standards
  • Reflect on own practice
  • Contribute to improvement activities in the workplace, for example collecting and logging data for audit
  • Use evidence to make suggestions for improving practice
  • Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
  • Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
  • Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
  • Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
  • Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
  • Recognise and respond to changes in individuals’ health and wellbeing
  • Perform basic life support
  • Undertake physiological measurements, selecting and using the correct tools or equipment
  • Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
  • Promote access to fluids and nutrition in line with an individual’s care plan
  • Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
  • Contribute to the storage of supplies and equipment
  • Contribute to the cleaning, disinfecting and disposal of materials and equipment
  • Support others with appointments, enquiries and referrals
  • Communicate with individuals using techniques designed to facilitate understanding
  • Recognise and respond to limitations in an individual’s mental capacity
  • Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
  • Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
  • Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
  • Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
  • Move and handle equipment or other items safely and assist individuals
  • Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
  • Participate in appraisal and supervision to support ongoing personal development
  • Participate in training and development activities including the Care Certificate Standards
  • Reflect on own practice
  • Contribute to improvement activities in the workplace, for example collecting and logging data for audit
  • Use evidence to make suggestions for improving practice

Training schedule

A 2 week induction will be delivered at our Oxford Road Campus. After which you will be assigned to a team at one of 4 geographical locations (North Manchester, Wythenshawe, Trafford and Central Manchester). Training will then be delivered one day per month, face to face, on Oxford Road.

More training information

The apprenticeship will be delivered over 8 months with a further 3 months for End Point Assessment (EPA).

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Non judgemental
  • Patience

Other requirements

Must pass a Disclosure and Barring Service (DBS) check.

About this employer

MFT is England’s largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

https://mft.nhs.uk (opens in new tab)

Company benefits

27 days annual leave per year plus bank holiday allowances.

Employee Assistance Programme.

Discounts and perks through Blue Light Card.

Access to occupational health & counselling.

Enhanced pension scheme.

After this apprenticeship

Level 3 Senior Healthcare Support Worker.

Ask a question

The contact for this apprenticeship is:

MANCHESTER UNIVERSITY NHS FOUNDATION TRUST

The reference code for this apprenticeship is VAC2000021309.

Apply now

Closes in 16 days (Wednesday 1 April 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.