Payroll Administration Apprentice
WGC LTD
London (N1 6LQ)
Closes on Sunday 19 April 2026
Posted on 18 March 2026
Contents
Summary
Fantastic opportunity for a Payroll Administrator Apprentice with WGC Ltd! Home‑based role with fully remote, tutor led delivery. Gain hands‑on administration experience within our payroll department and work towards a recognised qualification while supporting nationwide operations.
- Wage
-
£17,550 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm.
37 hours 30 minutes a week
- Start date
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Monday 20 April 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Job Responsibilities:
- To provide administration support to a busy payroll team of 8, operating in a fast-paced environment.
- Provide first line support to colleagues’ queries raised through our ticketing system and telephone.
- Assigning incoming tickets to the relevant payroll team member.
General admin support to include, but not limited to:
- Update personal records as requested.
- Supporting employees with queries around self-service access to their user account.
- Support with processing and administering Attachment of Earnings and other statutory deductions.
- Support with pay rate changes.
- Assist with the collating & processing of leavers.
- Assist with employee holiday balance queries.
- Dealing with incoming correspondence & assigning to relevant payroll team member.
- Dealing with employee requests for copies of pay slips, P45 & P60 queries.
- Assist with ad-hoc reporting and project work as necessary.
Where you'll work
7 Academy Buildings
Fanshaw Street
London
N1 6LQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHESTERFIELD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Work based delivery with monthly group.
- Tutor led sessions via Teams.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Positive "can-do" attitude
About this employer
WGC Ltd is one of the UK’s leading providers of outsourced hotel cleaning, housekeeping and facilities services. Established in 1974, the company has grown into a trusted partner for many of the UK’s best‑known hotel brands and a wide range of other organisations. They are recognised for their high standards, consistency and professional approach, making them a preferred supplier across the hospitality sector.
Operating across the UK and parts of Europe, WGC employs highly trained teams who deliver services such as housekeeping, hard‑floor care, window cleaning, and specialist commercial cleaning. The business invests in innovation, modern cleaning technologies and sustainable practices to raise industry standards and improve efficiency.
WGC’s culture places people at the heart of everything they do. They emphasise inclusivity, open communication and staff development, with many employees progressing into senior roles. This people‑centred ethos supports strong long‑term client relationships and a positive workplace culture for new starters at all levels.
For an apprentice joining the Payroll Administration team, WGC offers the stability of a long‑established organisation, a supportive environment, and exposure to the operational needs of a nationwide facilities service provider.
After this apprenticeship
Upon successful completion of this apprenticeship you will be considered for a full time role working towards CiPP's qualifications.
Ask a question
The contact for this apprenticeship is:
CHESTERFIELD COLLEGE
Alyce Hunt
hunta@chesterfield.ac.uk
01246500681
The reference code for this apprenticeship is VAC2000021216.
Apply now
Closes on Sunday 19 April 2026