HR and Business Administrator Apprentice

South Leicestershire Medical Group

Leicester, LEICESTER, Leicestershire, Market Harborough

Closes in 13 days (Sunday 29 March 2026 at 11:59pm)

Posted on 16 March 2026

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Summary

South Leicestershire Medical Group offers a supportive and friendly working environment within a busy GP partnership, where you will gain valuable hands-on experience across HR and business administration while completing your apprenticeship qualification. 

• Wage:

  £14,722.50 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  Wages will depend on the candiates age

  £ 8 p/h (age 19 and under)

  £ 10.85 p/h (age 19-20)

  £12.21 p/h (age 21 or over)

• Training course: Business administrator (level 3)
• Hours: Monday – Friday, 9am-5pm.

  37 hours 30 minutes a week

• Start date:

  Monday 6 April 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key responsibilities

• Provide general administrative support to the HR Manager and leadership team
• Assist with HR and business administration, including maintaining confidential employee records and updating HR systems.
• Support the recruitment process, including posting job adverts, arranging interviews and communication with candidates.
• Help coordinate staff onboarding processes.
• Assist with organising meetings, preparing agendas, taking minutes and following-up actions where required.
• Support the management of staff training records and help coordinate learning and development activities.
• Maintain accurate electronic and paper filing systems in line with confidentiality and data protection requirements.
• Assist with internal communications to staff, including updates.
• Provide administrative support for projects or initiatives across the partnership.
• Support the compliance process by helping maintain records and documentation required for audits or inspections.
• Carry out general administrative duties as required to support the partnership.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• High Street, Fleckney, Leicester, LE8 8AJ
• Main Street, Great Glen, Leicester, LE8 9GG
• 2A STATION STREET, KIBWORTH BEAUCHAMP, LEICESTER, LE8 0LN
• South Leicestershire Medical Group, Smeeton Road,, Kibworth Beauchamp, Leicestershire, LE8 0LG
• Torch Way, Market Harborough, LE16 9HL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEICESTER COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

80% of the apprenticeship will be working the employer and 20% is ''off the job training' which will include attending Leicester College, Freemen's Park Campus, one day every two weeks.

More training information

The apprentice will be given dedicated time during working hours to complete their training and coursework. Upon successful completion of the programme, the apprentice will achieve a Level 3 Business Administrator Apprenticeship, which is a nationally recognised qualification.   

Requirements

Essential qualifications

GCSE in:

• English (grade Grade c or Level 4)
• Maths (grade Grade c or Level 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Work in confidential manner
• Strong organisational skills
• Effective verbal communication
• Good written communication
• Time management
• Familiar with Microsoft Office

Other requirements

Due to the nature of the business, a Disclosure and Barring Service check (DBS) is a requirement for the role.

We are a multi-site partnership. Our main place of work will be Kibworth Medical Centre, Smeeton Road, Kibworth Beauchamp, Leicester, LE8 0LG. Travel to other practices will be required where the business needs meet.

Candidates may be emailed an English assessment to complete as part of the enrolment process. 

About this employer

South Leicestershire Medical Group is an NHS GP practice providing primary care services across several sites in South Leicestershire, including Kibworth, Market Harborough, Fleckney and Great Glen. We offer a wide range of healthcare services delivered by GPs, nurse practitioners, physiotherapists, mental health practitioners and other clinical staff with a focus on high-quality patient care.

The HR and Business apprentice will support the smooth running of the practice’s administrative and HR functions within a busy GP partnership. Working closely with the HR Manager and management team. The apprentice will gain practical experience in areas such as HR administration, recruitment support, staff record management, meeting coordination and general business administration.

The role provides an opportunity to develop key professional skills while completing a recognised apprenticeship qualification. The apprentice will assist with maintaining confidential employee information, supporting HR processes, coordinating communications and helping ensure the practice operates efficiently while delivering high-quality services to patients.

The role is ideal for someone who is organised, eager to learn, and interested in developing a career in HR, business administration or healthcare management. 

This role provides a fantastic opportunity to develop professional skills, receive mentoring from experienced managers and build a strong foundation for a future carer in HR, business administration or healthcare management.

You will be part of a collaborative team that values learning, development and high-quality patient care with opportunities to gain practical experience in a variety of administrative tasks within the healthcare sector.

http://www.southleicestershiremedicalgroup.co.uk (opens in new tab)

Company benefits

Holiday entitlement is 28 days per year including bank holidays.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Developing a career in HR, business administration or healthcare management. Many transferable skills will be learnt during this apprenticeship.

Ask a question

The contact for this apprenticeship is:

LEICESTER COLLEGE

Nicky Jones

nijones@leicestercollege.ac.uk

07500916875

The reference code for this apprenticeship is VAC2000021087.

Apply now

Closes in 13 days (Sunday 29 March 2026 at 11:59pm)