IT Solutions Apprentice
IMPELLAM GROUP PLC
Plymouth (PL2 2BG)
Closes in 14 days (Friday 27 March 2026 at 11:59pm)
Posted on 13 March 2026
Contents
Summary
We’re looking for an IT Solutions Technician Apprentice/IT System Administrator to join our high-output MarWorks team. This role offers hands-on experience, excellent workplace training, and strong opportunities for long-term career progression in IT support and systems administration.
- Wage
-
£18,500 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday to Friday, 9am - 5pm (travel across UK included).
37 hours 30 minutes a week
- Start date
-
Monday 27 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As part of the Digital Systems Team, you will support the setup, maintenance and development of our IT systems, ensuring seamless technical operations across the organisation. You will work closely with system administrators, project managers and technical specialists, gaining experience across a wide range of digital tools and processes.
IT System Administration:
- Assist with the setup, configuration and maintenance of digital systems, hardware and software
- Provide first-line technical support for hardware, software and connectivity issues
- Support system updates, backups and routine troubleshooting
- Monitor system performance and escalate issues as required
System Development Support:
- Assist in the development of new systems, applications and platforms
- Participate in testing and validating new system functionality
- Support compatibility checks and system integration tasks
- Create and maintain documentation, processes and procedural guides
Management & Documentation:
- Maintain accurate records, logs and system documentation
- Support data entry, validation and quality assurance checks
- Assist in file organisation and database administration
- Contribute to information security and data protection practices
Administrative Support:
- Prepare reports, presentations and internal communication
- Provide general administrative support to the IT and project teams
- Assist with workflow and task management systems
Cyber Security & Compliance:
- Understand and comply with organisational data security and privacy policies
- Assist in monitoring system access rights and user permissions
- Support the reporting of potential security risks or incidents
- Participate in audits, compliance checks and security protocols
- Follow all onsite safety, security and health & safety procedures
Project Support, Collaboration & Communication:
- Work collaboratively with project managers and cross-functional teams
- Communicate technical information in a clear, user-friendly way
- Participate in project meetings and discussions
- Support organisation-wide digital initiatives
- Assist with testing, rollout and training activities
- Contribute to continuous improvement efforts
Where you'll work
Hms Drake
Plymouth
PL2 2BG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BASINGSTOKE ITEC LIMITED
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
This opportunity includes enrolment on the ICT Solutions Technician Apprenticeship, a 22-month, fully remote programme designed to develop your technical skills while you work. The course combines practical, hands-on experience with structured learning, including live online taught sessions delivered by industry professionals. Throughout the programme, you will receive dedicated support from an expert learning mentor who will guide your progress, help you build real-world ICT solutions skills, and support you in achieving your apprenticeship qualification.
Requirements
Essential qualifications
GCSE in:
- English (grade A* - C)
- Maths (grade A* - C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
Other requirements
- A positive, enthusiastic, can-do attitude
- Some practical experience with hardware, cabling or basic IT setup
- Strong customer service and communication skills
- Full UK driving licence (desirable)
- Must meet security standards – SC clearance essential (must be eligible to apply)
About this employer
At Impellam, we believe work should have purpose. For over a decade, we’ve connected passionate individuals with meaningful opportunities across the STEM industries. We’re trusted by employers and employees alike and we’re here to help you grow and thrive.
After this apprenticeship
At Impellam, we like to retain all staff where we are able to. We will support your development throughout the team and any further training where required.
Ask a question
The contact for this apprenticeship is:
IMPELLAM GROUP PLC
Demi-Leigh
demileigh.saunders@carbon60global.com
The reference code for this apprenticeship is VAC2000020975.
Apply now
Closes in 14 days (Friday 27 March 2026 at 11:59pm)