HR Support Apprenticeship - Erdington
LSH Auto UK Ltd
Mercedes Benz (B24 8DE)
Closes on Thursday 16 April 2026
Posted on 12 March 2026
Contents
Summary
LSH Auto UK are looking for a new HR Support Apprentice. You will be studying towards your HR Support Apprenticeship L3.
- Wage
-
£16,910.40 a year
- Training course
- HR support (level 3)
- Hours
-
Monday-Friday (8.30am - 5pm).
40 hours a week
- Start date
-
Thursday 23 April 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will work closely with the HR team, supporting day-to-day administrative tasks and gaining exposure to key areas such as Employee Relations (ER), Payroll, and Recruitment/Resourcing. This is a great opportunity for someone looking to begin a career in Human Resources while developing practical workplace skills.
Key Responsibilities:
- Providing general administrative support to the HR team
- Taking accurate notes during HR meetings and investigations
- Preparing and sending interview invitation letters
- Drafting and issuing outcome letters following HR meetings
- Assisting with the completion and maintenance of HR reports
- Supporting recruitment and resourcing activities
- Maintaining employee records and ensuring HR documentation is up-to-date
Where you'll work
Mercedes Benz
B24 8DE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PARAGON EDUCATION & SKILLS LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month Apprenticeship, you will have obtained your HR Support L3 Apprenticeship.
Requirements
Essential qualifications
Other in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative Skills
- Attention to Detail
- IT Skills
- Organisational Skills,
Other requirements
The closing date guidance, if a successful candidate is found before the advertised dates, the advert will close early.
About this employer
LSH Auto operates Mercedes-Benz dealerships across the Midlands, North West and London. Our flagship site in Stockport is one of the largest Mercedes-Benz retailers in Europe, providing an exceptional experience, and our expert team upholds the highest standards in sales, service and support. Explore the full range of new Mercedes-Benz, AMG, EQ and Mercedes-Benz Vans, plus an extensive selection of Approved Used vehicles. Every used car includes a one-year unlimited-mileage warranty, roadside assistance and membership in our loyalty programme. Beyond sales, we offer genuine parts, accessories and comprehensive aftersales care, including maintenance, repairs, bodywork and paint, to keep you driving in luxury.
After this apprenticeship
There is a possibility of being offered a full-time role after successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
PARAGON EDUCATION & SKILLS LIMITED
The reference code for this apprenticeship is VAC2000020960.
Apply now
Closes on Thursday 16 April 2026
After signing in, you’ll apply for this apprenticeship on the company's website.