Business Administration Level 3 Apprentice
Mincoffs Solicitors
NEWCASTLE UPON TYNE (NE2 1SQ)
Closes in 13 days (Thursday 26 March 2026)
Posted on 12 March 2026
Contents
Summary
The admin apprentice provides comprehensive administrative support across multiple departments including Archives, Postroom, Reception, and HR; however duties are varied and not limited to these areas. This role is fast-paced and you will be working as part of the support team, as well as working towards your qualification.
- Wage
-
£15,600 a year
- Training course
- Business administrator (level 3)
- Hours
-
9:00am - 5:30pm, Monday - Friday.
37 hours 30 minutes a week
- Start date
-
Thursday 30 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Front of House duties in the absence of the receptionist
- Booking and setting up meeting rooms
- Opening, scanning and distributing incoming documents
- Maintain accurate records of documents and delivery codes
- Preparing all outgoing post
- Ordering and distributing stationery
- Assisting with health and safety tasks
- Supporting HR admin, wellbeing and engagement
- Scanning, photocopying, binding, laminating, audio typing
Where you'll work
5-6 OSBORNE TERRACE
NEWCASTLE UPON TYNE
NE2 1SQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GATESHEAD COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Creative
- Initiative
- Patience
About this employer
Mincoffs Solicitors is a leading corporate/commercial law firm, led by 13 partners, with a team of over 100 people.
Based in Jesmond, Newcastle upon Tyne, they deliver high‑quality legal advice with a deep understanding of client sectors.
They serve North East clients as well as national and international clients.
https://www.mincoffs.co.uk/ (opens in new tab)
Company benefits
- 25 days holiday plus bank holidays, increasing with length of service
- Healthcare and benefits package
- Employee social events
- Career development opportunities
After this apprenticeship
- Accounts assistant - accountant (AAT)
- Marketing assistant - marketing roles
- HR assistant - CIPD qualification
- Secretarial - paralegal / law
- Archives / front of house roles
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
The reference code for this apprenticeship is VAC2000020944.
Apply now
Closes in 13 days (Thursday 26 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.