Apprentice - Data Services
Hartlepool College of Further Education
Durham (TS24 7NT)
Closes in 14 days (Thursday 26 March 2026)
Posted on 12 March 2026
Contents
Summary
The applicant will be based with the College’s Data Services Team providing administrative support to the day-to-day operations of the department, curriculum planning and assist the team in general office duties.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
08:30 - 17:00, Monday to Thursday.
08:30 - 16:30, Friday.
37 hours a week
- Start date
-
Thursday 23 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To support the daily functions of the Data office and become confident in the role of a Data Link
- To ensure that all relevant documentation is completed accurately, recorded and submitted in a timely manner
- To support the management of the timetabling system to ensure accuracy and continuity
- To support the maintenance of efficient manual/electronic file management systems to enable learners to be tracked from enrolment through to completion.
- To support with termly ILR Checks with the relevant tutors to ensure that learner records are up-to-date and accurate
- Assist with the maintenance of accurate and up-to-date records for all provision to meet the relevant audit requirements
- To liaise regularly with the Exams team and Schools to ensure any deadlines are timely and meet DfE funding rules
- Work with Student Services to ensure qualifications on entry are received and recorded
- Ensure learners are enrolled to all relevant qualifications
- To support the Team Leader in working with schools to ensure the accuracy of 4Cast and curriculum planning deadlines are met
Where you'll work
Stockton Street
Hartlepool
Durham
TS24 7NT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HARTLEPOOL COLLEGE OF FURTHER EDUCATION
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprentice will be based at Hartlepool College of Further Education and will attend 1 day per week for their qualification training, this will be day release
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
- Hartlepool College of Further Education is an exceptional college and we can trace our history back to 1849 - we are 175 years old. In this time the College has built up a reputation as one of the country's leading providers of vocational and technical education and this has afforded us the opportunity to deliver our mission - Excellence in further and higher education to transform students' lives.
- Staff are aware of the College's history and that is incumbent on us, as the current custodians of the College, to do all we can to ensure the foundations are laid for the next 175 years - and beyond. Times are exciting for the College with opportunities for further growth and development.
- Currently, we have £7m of investment coming into the College from a wide variety of sources including two Town Deal projects with partner organisations. We moved into our current premises in 2011 and sit is an environment, which high on aspiration and a source of civic pride, helps us drive the high expectations we have of all our students.
- High expectations and standards of behaviour are also expected off all staff as the College embraces a culture of improvement, growth and development. The College's curriculum is closely linked to the strategic economic priorities of the Tees Valley Combined Authority and North East Combined Authority.
- We are proud of the work we do and feedback from students and employers is both a source of satisfaction and growth potential.
https://www.hartlepoolfe.ac.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Full time employment
Ask a question
The contact for this apprenticeship is:
HARTLEPOOL COLLEGE OF FURTHER EDUCATION
Julie Watson
julie.watson@hartlepoolfe.ac.uk
01429 404054
The reference code for this apprenticeship is VAC2000020871.
Apply now
Closes in 14 days (Thursday 26 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.