Business Administrator Apprentice
BATES WELLS & BRAITHWAITE LONDON LLP
London (EC4R 1BE)
Closes in 13 days (Thursday 26 March 2026)
Posted on 12 March 2026
Contents
Summary
Bates Wells' Operations team are seeking an apprentice to provide support across the department. This role is designed to give hands‑on experience in a busy, high-performing team while developing core administrative and organisational skills.
- Wage
-
£25,500 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm.
37 hours a week
- Start date
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Monday 18 May 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Supporting the Archivist in maintaining client records and documentation, especially as part of our storage reduction project.
- Deed requests
- Collecting returning deeds/files. The destruction process once per week
- Closing files
- Providing cover for the archiving email inbox
Working with the Reception Team to provide client care and support within the meeting rooms; including preparing rooms, welcoming visitors, and ensuring a high standard of service throughout.
- Daily meeting room check and stock up
- Booking meeting rooms and couriers
- Covering lunch breaks and absences
- Maintaining the reception area
Working as part of the Facilities Team to manage administrative and operational tasks. Duties vary and include office supply management, room preparation, and general facilities support.
- Reprographics, printing and scanning
- Handling incoming/outgoing mail and deliveries
- Meeting room set up and configuration
- Stationery, catering and office supplies – maintaining stock levels
There will also be the opportunity to assist the Operations Director and Senior Operations and Sustainability Manager with projects, including some relating to our B Corp certification and Climate & Nature initiatives.
Our social and environmental impact is important to us as a firm and the Operations team play a key role in helping the firm to minimise its carbon footprint and have a positive impact on the planet and society.
Specific tasks may change over time, so we will need you to be adaptable as we continue to meet our clients’ needs.
Where you'll work
10 Queen Street Place
London
EC4R 1BE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LDN APPRENTICESHIPS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
To meet the requirements of the Level 3 Business Administration apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9 or A*-C)
- Maths (grade 4-9 or A*-C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
Bates Wells are a law firm with a difference. They believe in making a positive impact, whether that’s achieving legislative and regulatory change around sustainability, or working on a landmark case with wide-ranging implications. Their clients are diverse – from global household names, to public bodies, to start-ups and are also the firm of choice for thousands of charities and social enterprises.
After this apprenticeship
Full-time employment.
Ask a question
The contact for this apprenticeship is:
LDN APPRENTICESHIPS LTD
The reference code for this apprenticeship is VAC2000020842.
Apply now
Closes in 13 days (Thursday 26 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.