Junior Administrative Assistant Apprentice

BRADFORD PHYSIOTHERAPY CLINIC LTD

Bradford (BD9 5PZ)

Closes in 7 days (Thursday 19 March 2026 at 11:59pm)

Posted on 12 March 2026

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Summary

An exciting opportunity for a bubbly, outgoing and confident apprentice to join a small team for Bradford Physiotherapy Clinic. This apprenticeship will involve help maintaining excellent patient care. 

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

£8 per hour from April for apprentices

 

Training course
Business administrator (level 3)
Hours
Monday - Friday, shifts to be confirmed. 16-30 hours, to be confirmed.

30 hours a week

Start date

Monday 23 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Book appointments in accordance with Physiotherapist and patient requirements using System One
  • Answer the phone and greet patients as they attend their session
  • Deal with enquiries from patients, Physios, and other medical professionals
  • Book appointments and prepare clinic lists
  • Update patient records, including discharging patients
  • Print and send medical documents in a timely manner where required
  • Ensure all correspondence is presented in a professional manner
  • To perform such duties consistent with the position which may from time to time be assigned to you
  • This role is for someone who enjoys involvement and is keen to learn all about the clinic and its patients
  • To undertake health and safety duties and responsibilities appropriate to the post
  • Order stationary and physio equipment when required to do so
  • To cover the work of other members of staff who are on holiday or who are unwell
  • Fluent in Punjabi or Urdu is desireable but not essential 

Where you'll work

Leylands Medical Centre
81 Leylands Lane
Bradford
BD9 5PZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BRADFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • One college day per month either online or face to face
  • Work uploaded to Aptem 
  • No Weekly release day
  • Assessor to visit workplace every 6-12 weeks

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or C)
  • Maths (grade 4 or C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

  • Passing an DBS check
  • Passing a probation period with the company
  • Complete the compliance certificates during your training

About this employer

Bradford Physiotherapy provides expert, evidence-based physiotherapy and rehabilitation services across Bradford and West Yorkshire. Our experienced team works closely with the NHS, GP practices, and community healthcare providers to deliver high-quality, outcome-driven care. We specialise in assessing, diagnosing, and managing musculoskeletal conditions — helping people move better, recover faster, and live more active lives.

https://www.bradfordphysio.com/ (opens in new tab)

Company benefits

  • 168 hours of annual leave (depending on hours) 

After this apprenticeship

  • Potential full time permanent role 

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Nathan Roebuck

n.roebuck@bradfordcollege.ac.uk

The reference code for this apprenticeship is VAC2000020764.

Apply now

Closes in 7 days (Thursday 19 March 2026 at 11:59pm)