Apprentice Multi Trader
Gateway Housing Association
London (E3 4PB)
Closes in 7 days (Wednesday 25 March 2026 at 11:59pm)
Posted on 17 March 2026
Contents
Summary
Gateway Housing are looking for an Apprentice Multi-trader to support the maintenance, repair, and refurbishment of social housing properties across East London. The post holder will gain hands-on experience in key disciplines such as plumbing, carpentry, plastering, tiling, and general property maintenance.
- Wage
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£28,860 a year
Check minimum wage rates (opens in new tab)
The employer is paying The London Living Wage
- Training course
- Property maintenance operative (level 2)
- Hours
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Monday to Friday, shifts to be confirmed.
40 hours a week
- Start date
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Monday 27 April 2026
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We want you to draw on your own experiences and knowledge when answering these questions. Please do not rely on AI tools to generate an answer for you; just be yourself.
Your duties will include but not be limited to:
- Interact respectfully and professionally with tenants while supporting repair works. Learn to manage communication with residents and represent the organisation in a positive manner.
- Assist skilled operatives with the maintenance and repair of residential properties, shadowing experienced tradespeople and gradually taking on tasks under supervision.
- Participate in on-the-job training and classroom-based learning to develop trade skills and knowledge. Complete all required coursework, assessments, and practical evaluations for the apprenticeship qualification.
- Follow all health and safety procedures and use personal protective equipment (PPE) as required. Learn to identify hazards and report risks to supervisors promptly.
- Engage fully with all aspects of the apprenticeship programme, including on-the-job training and off-site learning. Complete coursework, attend training sessions, and meet all milestones and deadlines set by the training provider.
Where you'll work
409 Mile End Road
London
E3 4PB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEWHAM COLLEGE OF FURTHER EDUCATION
Training course
Property maintenance operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Plan the sequence of work required to carry out routine property maintenance operations.
- Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
- Comply with statutory health and safety regulations and requirements.
- Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
- Comply with key regulatory and legislative requirements, including building regulations.
- Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
- Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
- Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
- Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
- Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
- Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
- Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
- Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
- Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
- Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
- Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
- Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
- Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
- Select and use technical literature and other sources of information and data to address property maintenance problems.
- Record and report information, using digital and written techniques.
- Inspect own work, ensuring it is delivered to the given specifications.
- Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
- Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
- Provide customer feedback whilst maintaining customer service.
- Escalates issues beyond their level of competence and authority.
- Plan the sequence of work required to carry out routine property maintenance operations.
- Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
- Comply with statutory health and safety regulations and requirements.
- Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
- Comply with key regulatory and legislative requirements, including building regulations.
- Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
- Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
- Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
- Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
- Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
- Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
- Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
- Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
- Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
- Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
- Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
- Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
- Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
- Select and use technical literature and other sources of information and data to address property maintenance problems.
- Record and report information, using digital and written techniques.
- Inspect own work, ensuring it is delivered to the given specifications.
- Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
- Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
- Provide customer feedback whilst maintaining customer service.
- Escalates issues beyond their level of competence and authority.
Training schedule
This apprenticeship is delivered as a day release, you will be required to attend college once a week.
- Level 2 Property Maintenance Operative Standard
- Behaviour, Skills and Knowledge
Requirements
Essential qualifications
GCSE in:
- English (grade 4 / C or above)
- Maths (grade 4 / C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
Skills
Essential:
- Enthusiasm for a career in the construction or maintenance trades.
- Willingness to learn and follow instructions from experienced operatives.
- Good communication and interpersonal skills.
- A reliable, punctual, and proactive approach to work.
- Commitment to completing the full apprenticeship programme.
- Basic understanding of health and safety awareness.
Desirable:
- Awareness of customer service expectations when working in tenants' homes.
- An understanding of how to read a tape measure, basic units of measurement, and simple calculations relevant to cutting materials or mixing compounds.
Knowledge
Essential:
- Understanding of general health and safety principles, such as the importance of PPE, keeping work areas tidy, and following instructions to stay safe.
- Basic awareness of what maintenance or building work involves e.g., what a carpenter or plumber does, and an understanding that the job involves manual, physical work.
- Some familiarity with common hand tools (e.g., screwdrivers, hammers) and materials used in property maintenance (e.g., paint, plaster, timber), even if just from school or home experience.
Desirable:
- An introductory knowledge of what different trades involve (e.g., knowing the difference between plastering and rendering, or understanding how plumbing systems work at a high level).
- Awareness of terms like “risk assessment,” “manual handling,” or “COSHH” (Control of Substances Hazardous to Health), even if only studied at school.
- Any hands-on experience (e.g., from Design & Technology classes, helping with home repairs, or volunteer/community work involving tools or property improvement)
Experience
Essential:
- Some exposure to practical tasks e.g., assembling furniture, helping with home repairs, or doing basic DIY activities even in a non-professional setting.
- Any experience working in a team on physical or hands-on tasks such as school projects, volunteer activities, or sports, showing the ability to follow instructions and collaborate.
- Any role where the applicant has had to deal with the public, such as part-time retail work or helping at community events, to demonstrate good communication and professionalism.
Desirable:
- Experience working in a customer-facing role or dealing with members of the public.
- Awareness of health and safety practices in a work or learning environment.
- Familiarity with working in or around social housing or community-focused projects.
About this employer
Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks.
Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.
We are an Investors in People - GOLD accredited employer and you will be joining at an exciting time to be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.
Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence.
Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.
Only shortlisted candidates will be contacted
After this apprenticeship
Typical career paths following a Property Maintenance Operative Apprenticeship may include:
- Maintenance assistant
- Maintenance technician
- Multi-skilled technician
- Multi-skilled trade operative
- Property maintenance operative
- Property technician
Ask a question
The contact for this apprenticeship is:
NEWHAM COLLEGE OF FURTHER EDUCATION
The reference code for this apprenticeship is VAC2000020661.
Apply now
Closes in 7 days (Wednesday 25 March 2026 at 11:59pm)