HR Apprentice

EDSENTIAL COMMUNITY INTEREST COMPANY

Ellesmere Port (CH65 3EY)

Closes in 13 days (Wednesday 25 March 2026 at 11:59pm)

Posted on 12 March 2026

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Contents

Summary

Provide administrative and clerical assistance to the HR & Payroll team.

Wage

£15,392 a year

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday - Friday, shifts to be confirmed.

37 hours a week

Start date

Wednesday 8 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Principal Responsibilities:

  • Responding to all HR related queries via telephone, e-mail and letter in a timely and accurate manner to ensure a good level of service is given to employees, managers and third parties. 
  • Ensuring relevant enquiries and issues are passed on to the appropriate members of the HR and payroll team. 
  • Maintaining the HR system and databases, setting up new starters and processing leavers in a timely manner, communicating any changes to payroll before the pay deadline.  
  • Preparing letters and contracts for new employees.  
  • Taking minutes during HR & Payroll meetings. 
  • Scanning, filing and processing HR & Payroll documentation. 
  • Reporting and analysing data from the HR System.
  • Supporting HR Projects and process improvements. 

Please note:

Notwithstanding the detail in this job description, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.  

Where you'll work

Unit 7, Rossmore Business Village
Inward Way
Ellesmere Port
CH65 3EY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESHIRE COLLEGE SOUTH AND WEST

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

The candidate will follow a Level 3 apprenticeship programme and study towards a Level 3 HR Support apprenticeship standard
This training will be structured and delivered by Cheshire College– South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skills in the relevant subjects.

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working

About this employer

Edsential Community Interest Company is a Community Interest Company owned by Cheshire West and Chester Council and Wirral Council, dedicated to improving outcomes for children and young people through the provision of high-quality, ethical, and innovative services. The company's mission is to directly reinvest any profits into improving services and supporting progress in schools within the community. Edsential provides a wide range of services, including catering, cleaning, music, residential, governors, creative and performing arts, learning outside the classroom, health and wellbeing, and holiday activity fund. 

After this apprenticeship

Ability to progress onto a higher level apprenticeship upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHESHIRE COLLEGE SOUTH AND WEST

Becky Smythe

becky.smythe@ccsw.ac.uk

The reference code for this apprenticeship is VAC2000020590.

Apply now

Closes in 13 days (Wednesday 25 March 2026 at 11:59pm)