Business Administration Apprentice
CIRCLE SUPPORT LTD
Liverpool (L3 4DB)
Closes in 19 days (Wednesday 1 April 2026 at 11:59pm)
Posted on 11 March 2026
Contents
Summary
We are looking for a Business Administration Assistant to join our lively care recruitment office. The role involves managing emails, scheduling interviews, answering phones, keeping detailed records, maintaining staff compliance and training files, and preparing reports using Microsoft Office.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 5.00pm.
40 hours a week
- Start date
-
Wednesday 15 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage emails and corresponden
- Schedule and coordinate interviews
- Answer phone calls and respond to enquiries
- Keep detailed record notes
- Maintain staff compliance and training records
- Prepare reports and spreadsheets using Microsoft Office
Where you'll work
Prospect House
Columbus Quay
Liverpool
L3 4DB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JGA LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Driven by the desire to "do things right," Circle Support brings over 20 years of proven experience in Health and Social Care recruitment to the North West. Our team is dedicated to providing exceptional staffing solutions tailored to meet the unique needs of our clients in the care sector.
We understand the challenges that have impacted the sector in recent years. From staffing shortages to regulatory changes, the landscape of health and social care has seen significant upheaval. Circle Support was created to provide a simplified, accessible and straightforward approach to recruitment and staffing solutions. Our goal is to alleviate the burden on your organisation by connecting you with skilled, reliable, and compassionate care professionals.
After this apprenticeship
To lead into a full time recruitment role.
Ask a question
The contact for this apprenticeship is:
CIRCLE SUPPORT LTD
Lauren Rice
laurenjayne18082@gmail.com
The reference code for this apprenticeship is VAC2000020522.
Apply now
Closes in 19 days (Wednesday 1 April 2026 at 11:59pm)