L4 Network Operations Apprentice - Mobile Role (South East) - £22,503p/a

HPE CDS

Crawley Area (mobile role), Croydon (mobile role)

Closes in 26 days (Tuesday 7 April 2026 at 11:59pm)

Posted on 12 March 2026

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Summary

This role is for those looking for a varied job, you could be spending weeks at a customer site for a network deployment, followed by weeks working at home writing reports after completing a Wi-Fi survey, then spending time on site troubleshooting and replacing networking hardware including switches, cables, and access points.

Wage

£22,503 a year

Check minimum wage rates (opens in new tab)

+ Company Car or £5,400 per year Car Allowance

Training course
Network engineer (level 4)
Hours
Monday - Friday, shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 27 April 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

  • Apprenticeship Training: Follow a structured learning path in the Level 4 Network Engineer standard
  • Field Work: Travel to customer sites and data centres, supporting network hardware, network software, and network solutions
  • Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure a high level of customer satisfaction
  • Commissioning Solutions: Work on the delivery and implementation of high-end network solutions
  • Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business
  • A large part of the role will involve keeping documentation and reporting tools up to date including: MyPlanning (project time tracking), spreadsheets, technical performance reviews, project documents, and writing change plans/scripts etc.

Essential Skills:

  • Passion for IT: A strong interest in Networking technologies
  • Collaborative Mindset: Enjoy working with others to solve problems
  • Strong Communication: Excellent verbal and written skills
  • Motivation: High level of self-motivation and drive as well as the ability to work independently and as part of a team
  • Commitment to Learn: A genuine desire to build a career in IT
  • Candidates must have a long-term aspiration of a career in the IT industry and be prepared to work hard to complete the challenging, formal IT Level qualification

Security Clearances Notes:

This role may require national security and government level vetting, including Baseline Personnel Security Standard (BPSS) checks, a Disclosure and Barring Service (DBS) check, and Security Check (SC) clearance. These checks are mandatory for all employees aligned to a secure customer account which require such security clearances, due to the sensitive nature of the work and the secure environments in which our clients operate.
 
As part of this process, we are required to ask about criminal record information. The level of vetting for this role is exempt from certain provisions of the Rehabilitation of Offenders Act 1974. This means that, for the purposes of security clearance, you may be required to disclose both spent and unspent convictions, cautions, or other relevant information.
 
Please note that individuals who are unable to obtain -or maintain- the required level of security clearance throughout their employment cannot remain in their role. This includes situations where criminal record information prevents clearance from being granted, as holding the appropriate clearance is a condition of employment.
 
All information you provide will be handled confidentially and in accordance with data protection legislation. It is essential that the information you provide is accurate. Knowingly withholding information relevant to the vetting process or providing information that is later found to be inaccurate, may affect your application or, if discovered after employment has begun, will lead to a review of your security clearance and potentially your continued employment.

Apply Now:

If you’re ready to take the next step in your IT career and eager to learn and grow with a leading global company, we want to hear from you! Apply today and start your journey with CDS.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • Crawley Area (mobile role), RH10 3DJ
  • Croydon (mobile role), CR0 3RD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TECHNICAL PROFESSIONALS LIMITED

Training course

Network engineer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Apply tools and techniques when securely operating and testing networks.
  • Install and configure network components.
  • Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
  • Maintain security of the network against potential threats.
  • Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
  • Communicate outcomes of tasks and record actions in line with organisational procedures.
  • Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
  • Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
  • Implement techniques to optimise systems or component performance in line with defined specifications.
  • Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
  • Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
  • Operate securely, and apply process, policies and legislation within their business responsibilities.
  • Configure and maintain network addressing in line with customer requirements.
  • Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
  • Apply tools and techniques when securely operating and testing networks.
  • Install and configure network components.
  • Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
  • Maintain security of the network against potential threats.
  • Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
  • Communicate outcomes of tasks and record actions in line with organisational procedures.
  • Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
  • Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
  • Implement techniques to optimise systems or component performance in line with defined specifications.
  • Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
  • Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
  • Operate securely, and apply process, policies and legislation within their business responsibilities.
  • Configure and maintain network addressing in line with customer requirements.
  • Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .

Training schedule

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 4 Network Engineer standard.

The training covers the following core occupational duties:

https://skillsengland.education.gov.uk/apprenticeships/st0127-v1-4

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

A Level in:

Computer Science/IT (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Team working
  • Initiative

Other requirements

Eligibility:

  • Right to Work in the UK: Must be a UK/EEA resident for the last 3 years
  • Security Clearances: Required
  • Working at Height: This job will occasionally involve working at height using a ladder or Mobile Elevator Work Platform (MEWP) after training
  • Out of Hours Work: Flexibility to work outside regular hours and potentially join an on-call rota after meeting required skills
  • Full Driving Licence: The role will have a mobile element. A company vehicle (or cash allowance) will be provided after a qualifying period
  • Level 3 IT Technical Field Engineer qualification: An equivalent Level 3 qualification in IT or Computer Science (such as an A Level or BTEC Diploma)
  • GCSEs: 5 including Maths, English and IT 9 – 4 (A – C) grades: If you do not have the listed grades in Maths and English but have completed numeracy and literacy key skills/functional skills at level two you may still apply

About this employer

Who We Are:
At Hewlett Packard Enterprise (HPE), we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, CDS, supports HPE’s offerings, and we’re excited to welcome passionate apprentices to our two-year apprenticeship programme.

 

What We Offer:

  • Fully Funded Apprenticeship: L4 Network Engineer Apprenticeship through LearnTech, plus access to CDS internal programmes and the HPE Early Careers programme.
  • Dedicated Mentorship: Learn from experienced team members who are committed to your growth.
  • Hands-On Experience: Work on networking technologies and business-critical projects.
  • Training & Development: Certification through LearnTech and CDS internal training. Aruba and Juniper Certifications.
  • Career Opportunities: Potential to transition into a permanent Networking Engineer role or explore other career paths within HPE.

After this apprenticeship

Upon completion of this apprenticeship, you will have gained a qualification for a Level 4 Network Engineer.

Ask a question

The contact for this apprenticeship is:

TECHNICAL PROFESSIONALS LIMITED

The reference code for this apprenticeship is VAC2000020338.

Apply now

Closes in 26 days (Tuesday 7 April 2026 at 11:59pm)