L3 IT Technical Field Engineer Apprentice - Mobile Role - £19,168p/a

HPE CDS

Derby, Durham area (mobile role), Enfield (mobile role), Liverpool, Maidstone, Preston (mobile role), Tonbridge (mobile role), Warrington

Closes in 26 days (Tuesday 7 April 2026 at 11:59pm)

Posted on 12 March 2026

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Summary

This role is a fantastic entry point for a career in IT, offering exposure to the latest technologies and real-world experience from day one.

Wage

£19,168 a year

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+ Company Car or £5,400 per year Car Allowance

Training course
IT solutions technician (level 3)
Hours
Monday - Friday.

37 hours 30 minutes a week

Start date

Monday 27 April 2026

Duration

1 year 6 months

Positions available

5

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

  • Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to the L3 IT Solutions Technician standard.
  • Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions.
  • Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure a high level of customer satisfaction.
  • Commissioning Solutions: Work on the delivery and implementation of high-end IT systems.
  • Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business.

Essential Skills:

  • Passion for IT: An interest in IT hardware, compute architecture, storage, cloud, networks, and operating systems.
  • Collaborative Mindset: Enjoy working with others to solve problems.
  • Strong Communication: Excellent verbal and written skills.
  • Motivation: Ability to work independently and as part of a team.
  • Commitment to Learn: A genuine desire to build a career in IT.

Security Clearances Notes:

This role may require national security and government-level vetting, including Baseline Personnel Security Standard (BPSS) checks, a Disclosure and Barring Service (DBS) check, and Security Check (SC) clearance. These checks are mandatory for all employees aligned to a secure customer account that requires such security clearances, due to the sensitive nature of the work and the secure environments in which our clients operate.

As part of this process, we are required to ask about criminal record information. The level of vetting for this role is exempt from certain provisions of the Rehabilitation of Offenders Act 1974. This means that, for the purposes of security clearance, you may be required to disclose both spent and unspent convictions, cautions, or other relevant information.

Please note that individuals who are unable to obtain -or maintain- the required level of security clearance throughout their employment cannot remain in their role. This includes situations where criminal record information prevents clearance from being granted, as holding the appropriate clearance is a condition of employment.

All information you provide will be handled confidentially and in accordance with data protection legislation. It is essential that the information you provide is accurate. Knowingly withholding information relevant to the vetting process or providing information that is later found to be inaccurate, may affect your application or, if discovered after employment has begun, will lead to a review of your security clearance and potentially your continued employment.

 

Apply Now:

If you’re ready to take the next step in your IT career and eager to learn and grow with a leading global company, we want to hear from you! Apply today and start your journey with CDS.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • Derby, Mobile Role, Derby, DE1 2BB
  • Durham area (mobile role), DH1 1SL
  • Enfield (mobile role), EN2 9JN
  • Liverpool Mobile Role, Liverpool, L5 4AL
  • Maidstone Mobile Role, Maidstone, ME15 6XL
  • Preston (mobile role), PR5 6YJ
  • Tonbridge (mobile role), TN11 9AS
  • Warrington, WA5 0AN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TECHNICAL PROFESSIONALS LIMITED

Training course

IT solutions technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.
  • Work at any stage of the solution lifecycle.
  • Interpret client requirements.
  • Prioritise tasks to work within agreed project plans.
  • Ensure resources are used efficiently and responsibly.
  • Design solutions to meet client and business requirements.
  • Identify technical solutions using creative and critical thinking.
  • Install hardware or software, either physically or virtually.
  • Search and use different types of data or information sources.
  • Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
  • Deploy and implement solutions, supporting change management practices.
  • Create and maintain documentation in accordance with best practice and organisational requirements.
  • Support multiple contemporary or legacy solutions to required levels of service.
  • Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
  • Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
  • Apply continuous professional development CPD to support their own learning, business needs and technical developments.

Training schedule

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.

The training covers the following core occupational duties:

https://skillsengland.education.gov.uk/apprenticeship-standards/st0505-v1-1

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working

Other requirements

Eligibility:

  • Right to Work in the UK: Must be a UK/EEA resident for the last 3 years.
  • Security Clearances: Required
  • Working at Height: This job will occasionally involve working at height using a ladder or Mobile Elevator Work Platform (MEWP) after training.
  • Out of Hours Work: Flexibility to work outside regular hours and potentially join an on-call rota after meeting the required skills.
  • Full Driving Licence: The role will have a mobile element. A company vehicle (or cash allowance) will be provided after a qualifying period.
  • GCSEs: Including maths, English, and IT (grades 9-4 or equivalent). If you don’t have the exact grades but have completed functional skills at Level 2, you can still apply.

About this employer

Who We Are:

At Hewlett Packard Enterprise (HPE), we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, CDS, supports HPE’s offerings, and we’re excited to welcome passionate apprentices to our two-year apprenticeship programme.

What We Offer:

  • Fully Funded Apprenticeship: L3 IT Solutions Technician Apprenticeship through LearnTech, plus access to CDS internal programmes and the HPE Early Careers programme.
  • Dedicated Mentorship: Learn from experienced team members who are committed to your growth.
  • Hands-On Experience: Work with diverse technologies and business-critical projects.
  • Training & Development: Certification through LearnTech and CDS internal training.
  • Career Opportunities: Potential to transition into a permanent
  • Technical Field Engineer role or explore other career paths within HPE.

After this apprenticeship

Upon completion, the apprentice will have a qualification for a Level 3 IT Solutions Technician.

Ask a question

The contact for this apprenticeship is:

TECHNICAL PROFESSIONALS LIMITED

The reference code for this apprenticeship is VAC2000020322.

Apply now

Closes in 26 days (Tuesday 7 April 2026 at 11:59pm)