Business Administration Apprentice - Immediate Start
BYWELL SPRINGS & PRESSINGS LTD
1 Speed Rd, (DY4 9DX)
Closes in 17 days (Monday 30 March 2026)
Posted on 11 March 2026
Contents
Summary
We are seeking an enthusiastic Business Administration apprentice for a family-run UK manufacturer. You’ll support customers, handle invoices, learn about our products, assist with warehouse stock, and develop IT, communication, and organisational skills while gaining practical, hands-on experience.
- Wage
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£12,563.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday, 08:00 - 16:30, Lunch: 12:00 - 12:30
32 hours a week
- Start date
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Monday 6 April 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include:
- Speak with customers and provide excellent support, ensuring enquiries are handled politely and efficiently
- Answer incoming calls professionally and direct queries to the appropriate department when required
- Process and manage customer orders accurately, ensuring all details are recorded correctly
- Handle and process invoices, checking information carefully to maintain accurate financial records
- Learn about the company’s products and services in order to confidently assist customers and colleagues
- Assist with stock control by checking stock levels, recording inventory, and reporting any shortages or discrepancies
- Support warehouse operations by helping with the organisation, storage, and movement of goods
- Assist with receiving and checking deliveries to ensure items match orders and are stored correctly
- Help prepare and pack customer orders for dispatch, ensuring accuracy and quality
- Use IT systems to update records, manage customer and order data, and maintain organised documentation
- Support day-to-day administrative tasks such as filing, updating spreadsheets, and maintaining accurate records
- Develop strong communication, organisational, and teamwork skills while working across office and warehouse environments
Where you'll work
1 Speed Rd,
DY4 9DX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE NVQ TRAINING CENTRE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Teaching and learning the skills, knowledge and behaviours within Business Administration
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- Flexible
- Initiative
- IT skills
- Organisation skills
- Problem solving skills
- Team working
Other requirements
Have you considered hours / location / wage?
About this employer
Chatsworth UK Ltd is the market leader in the design of porcelain door furniture and accessories with a world renowned reputation for excellence and distinction of product. We use superior craft-persons to work with the best quality porcelain to produce irresistible patterns and beautiful designs which are unique throughout the UK and mainland Europe. Chatsworth UK Ltd is at the forefront of interior design launching new products every year inline with customer demand and market trends. If you have an eye for detail and delight in beautiful objects around your home or place of work, you will love what be believe is the finishing touch to your own interior design ideas. Ours is an affordable and extensive collection of exquisitely designed product and accessories which will enhance every room in any property. From contemporary and modern to traditional and classic, whatever you style, you are sure to find something to compliment it. As someone who appreciates colour, composition and decoration together with a practical but beautifully finished product, you will also appreciate this opportunity to express your own creativity in meticulous detail for the very first time.
After this apprenticeship
- This apprenticeship offers the opportunity to develop valuable skills in administration, customer service, and stock management, providing a strong foundation for future career growth within the business
Ask a question
The contact for this apprenticeship is:
THE NVQ TRAINING CENTRE LIMITED
The reference code for this apprenticeship is VAC2000020317.
Apply now
Closes in 17 days (Monday 30 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.