CULTURAL LEARNING & PARTICIPATION OFFICER APPRENTICE (Hampton Court Palace)
HISTORIC ROYAL PALACES
East Molesey (KT8 9AU)
Closes on Thursday 7 May 2026
Posted on 11 March 2026
Contents
Summary
We are a team of people who love and look after six of the most wonderful palaces in the world and our ambition is to be a charity for everyone, starting from our own employees. We are now looking to recruit a Level 3 Cultural Learning Participation Officer Apprentice to work in our Community Partnerships department.
- Wage
-
£24,177 a year
- Training course
- Cultural learning and participation officer (level 3)
- Hours
-
Monday to Friday 9am to 5pm
36 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Your time will be divided between attending classes on relevant subjects and practical experience in the workplace which will include:
- Monitoring the team email account, responding quickly to questions and raising any issues with relevant colleagues.
- Setting up learning spaces for meetings, events and activities.
- Meeting and greeting participants for visits and events.
- Sharing clear verbal and written communications internally and externally about upcoming activities and events.
- Coordinating and providing for the website about the community programme.
- Assist the team in maintaining an up-to-date database of community partners that is clear and compliant with data protection standards.
- Providing excellent customer service for staff and participants.
- Working closely with and/or supervising volunteers and casual staff.
- Supporting the team to ensure that events and activities adhere to Historic Royal Palaces policy and procedures and meet the expected health, safety, security and safeguarding standards.
- Working occasional weekends and evening to assist colleagues in the delivery of community events at our palaces.
Where you'll work
Historic Royal Palaces
Hampton Court Palace
East Molesey
KT8 9AU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WESTMINSTER CITY COUNCIL
Training course
Cultural learning and participation officer (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Plan, organise and co-ordinate education and community engagement projects on behalf of the organisation, in order to ensure the facilitator (visiting artist or company colleague, freelancer or volunteer) can deliver effectively This could typically include deciding on appropriate content and information including producing event schedules, artist and technical riders, booking artists and practitioners.
- Identify learning objectives of education and community engagement projects and suitability for target audience.
- Work within a set budget, use appropriate resources, venues, systems and technologies to implement the CLP projects ensuring they meet stated objectives and outcomes.
- Ensure projects comply with the organisation’s Health & Safety policies and procedures including Safeguarding children and vulnerable adults.
- Communicate clearly and effectively, adapting methods both verbal and non-verbal as appropriate to the stakeholder or audience, which may include public speaking and/or using social media and digital communication methods.
- Communicate the CLP projects aims, which may include artistic or cultural outcomes, skills and knowledge development, or a range of social and educational outcomes to audiences, partners and colleagues.
- Produce clear, concise project reports, fundraising applications and other written communications.
- Find and participate in professional networks such as arts and culture networks, meetings and events, performances and exhibitions, training and professional development events and industry membership schemes, in order to benefit the organisation.
- Establish, develop and maintain positive relationships with a wide variety of internal and external partners, artists, colleagues, participants and audiences that result in and/or enable successful projects.
- Build effective professional arts and cultural networks and identify the benefits they bring to the projects and wider organisation.
- Contribute and manage audience/participant/venue bookings and ensure artists/external practitioners are recruited for projects as per the organisation’s policies and procedures, including contracting requirements.
- Maintain artist/external practitioner and audience records as directed, which may include personal information, in-line with employer systems and data protection requirements.
- Have excellent time management skills, demonstrating your ability to be organised, meet deadlines within project timeframes and meet budgets requirements.
- Evaluate projects and use feedback to improve current and/or future activity.
- Provide high quality content, which may be in written or image form, as required, to internal/external communications for example e-bulletins, newsletter content, posters, print and meetings, to aid the promotion of, and engagement with, the organisation’s learning and participation programme.
- Contribute to fundraising activities including desk research on potential funding sources, note taking at audience consultation meetings, compiling data and information.
- Identify problems, generate and form ideas to resolve issues, by thinking creatively in response to challenges and identifying when to seek help and support from others.
- Collaborate effectively with colleagues, creative and cultural professionals and other organisations and partners to achieve project aims and objectives.
Training schedule
- Level 3 Cultural Learning Participation Officer
- Functional Skills English and maths if required
- Blended on/off the job training and location to be confirmed
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Creative
- Non judgemental
- Patience
About this employer
Historic Royal Palaces (HRP) is a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.
After this apprenticeship
Community Partnerships Officer.
Ask a question
The contact for this apprenticeship is:
WESTMINSTER CITY COUNCIL
The reference code for this apprenticeship is VAC2000020305.
Apply now
Closes on Thursday 7 May 2026
After signing in, you’ll apply for this apprenticeship on the company's website.