Business Administrator Apprenticeship
CLICK 24 LTD
Rochdale (OL16 3ND)
Closes in 16 days (Monday 30 March 2026 at 11:59pm)
Posted on 12 March 2026
Contents
Summary
Due to continued business growth, the team at Click 24 are looking for a office apprentice to join us, to learn the skills needed to succeed in todays working environment and become a part of the team to support the continued day to day operations of the business.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.30am - 5.00pm
40 hours a week
- Start date
-
Monday 6 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Reading/replying to customer email enquiries
- Speaking with customers to arrange engineer visits or dealing with queries
- Processing of paperwork in relation to ongoing jobs
- Use of computer programs to log labour and kit costs for works completed
- Assisting across all departments within the business when needed for various ad hoc administrative duties
- Dealing with engineers on a day to day basis to ensure they get the information they need to complete their work
Where you'll work
The Old Weavers Arms
20 Bridge Street, Milnrow
Rochdale
OL16 3ND
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HOPWOOD HALL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
All training will take place in the workplace, your work based tutor will visit you in the workplace to do progress reviews and observations every 4 weeks
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4/C or above)
- Maths (grade Grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Patience
About this employer
We are a family owned business based in Milnrow Rochdale. As part of our continued business growth we have need for a Office Apprentice to join the team, learn the skills needed to succeed in todays working environment and become a part of the team to support the continued day to day operations of the business.
After this apprenticeship
- As the role develops after completing the apprenticeship, the opportunities to take on more responsibilities will be offered, alongside performance related pay rises
Ask a question
The contact for this apprenticeship is:
HOPWOOD HALL COLLEGE
The reference code for this apprenticeship is VAC2000020247.
Apply now
Closes in 16 days (Monday 30 March 2026 at 11:59pm)