Sales Executive Apprentice
EXCELLENCE-SOLUTIONS LIMITED
London (N14 5BP)
Closes in 30 days (Friday 10 April 2026)
Posted on 10 March 2026
Contents
Summary
This is an excellent opportunity for a motivated and confident individual to start their career in a professional office environment. The successful apprentice will join a busy legal practice and play a key role in supporting client services and administrative operations.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Sales executive (level 4)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
37 hours 30 minutes a week
- Start date
-
Monday 13 April 2026
- Duration
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1 year 6 months
- Positions available
-
4
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Your responsibilities may include:
- Handling initial enquiries from potential clients and gathering key details about their cases
- Converting enquiries into booked meetings or new client instructions where possible
- Communicating with new clients regularly once trained on the company’s internal systems and processes
- Managing enquiries independently and using your initiative to respond appropriately
- Following up with prospective clients to encourage meeting bookings and client conversion
- Building positive relationships with clients, third parties, and colleagues
- Supporting clients in understanding the next steps and helping them access the services they need
- Working effectively in a fast-paced environment and remaining professional under pressure
- Developing confidence in exercising judgement when handling client enquiries
- Participating in ongoing training and development
Where you'll work
Third Floor Crown House
47 Chase Side
London
N14 5BP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EXCELLENCE-SOLUTIONS LIMITED
Training course
Sales executive (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
- Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
- Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
- Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
- Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
- Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
- Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
- Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
- Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
- Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
- Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
Training schedule
During your apprenticeship, you will:
- Receive regular training from Excellence Solutions Limited
- Complete at least 20% off-the-job training
- Study the Sales Executive Level 4 Apprenticeship Standard
- Gain hands-on experience in a real working environment
Requirements
Desirable qualifications
GCSE in:
- English (grade E)
- Math (grade E)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
- The successful candidate should be confident speaking with clients, able to build rapport with new enquiries, and comfortable working in a fast-paced professional environment
- Strong telephone manner and the ability to manage multiple tasks will be beneficial
About this employer
Our partner is a specialist family law solicitors firm based in North London. The firm works closely with individuals and families, providing professional legal services and support through sensitive and complex matters.
The apprentice will join a professional and fast-paced environment where client care, organisation, and attention to detail are highly valued. This is a great opportunity to gain hands-on experience in a legal office while developing valuable business and administrative skills.
After this apprenticeship
- Following successful completion of the apprenticeship, the apprentice may have the opportunity to progress into a permanent Client Services Executive or Sales Executive role within the organisation
- With experience, they could develop into senior client services, sales, or business development positions, taking on greater responsibility for client relationships and new business generation
- Over time, this may lead to roles such as Senior Sales Executive, Business Development Manager, or Office Manager, depending on performance and business needs
Ask a question
The contact for this apprenticeship is:
EXCELLENCE-SOLUTIONS LIMITED
Fanni
recruit@lanvey.co.uk
The reference code for this apprenticeship is VAC2000020214.
Apply now
Closes in 30 days (Friday 10 April 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.