Apprentice Housing & Property Management Assistant

EJ Lettings

Redcar (TS10 5JU)

Closes in 25 days (Saturday 4 April 2026 at 11:59pm)

Posted on 10 March 2026

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Summary

We are looking for a proactive and detail-oriented Apprentice to join our Redcar based property team at EJ Lettings. This role is a fantastic entry point into the fast-paced world of property management and lettings. 

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Housing and property management assistant (level 2)
Hours
Hours: 09:00 - 17:00 (1hr lunch) 1 Saturday per month 09:30 - 12:30 (time back in lieu following week)

37 hours 30 minutes a week

Start date

Tuesday 7 April 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Tenancy Support: Assist with the end-to-end letting process, including organizing viewings, helping prepare tenancy agreements, and supporting the move-in/move-out process
  • Compliance & Safety: Help maintain accurate records for essential safety requirements, such as Gas Safety Certificates and EICRs, ensuring all managed properties meet legal standards
  • Maintenance Coordination: Act as a helpful point of contact for tenants; log maintenance requests clearly and help coordinate with local contractors to ensure repairs are handled efficiently
  • Portfolio Administration: Update and maintain our internal filing systems with accurate tenant information, rent records, and property documentation
  • Customer Liaison: Provide professional and friendly communication via email, phone, and face-to-face to tenants, landlords, and external partners in the Teesside area
  • General Support: Assist the wider team with ad-hoc administrative tasks to ensure the smooth running of the EJ Lettings office

Where you'll work

EJ Lettings
14a Limerick Road
Redcar
TS10 5JU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEARNING CURVE GROUP LIMITED

Training course

Housing and property management assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Be able to apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.
  • Respond to vulnerability: Uses appropriate levels of skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond accordingly.
  • Communication: Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues. Be able to signpost customers who need additional support to other colleagues, partner agencies.
  • Administration: Be able to apply a range of administrative skills in order to support a range of housing and property related services.
  • Information collection and sharing: Understand and be able to use a variety of methods to collect and present information such as resident, neighbourhood and property data in an effective manner. Information and data must be collected, recorded and presented accurately.
  • Team work: Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working and where they fit within the team.
  • Time management: Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.
  • Tools and equipment: Effective use of IT equipment and software, including housing and property management software. The appropriate use of housing and property related work equipment.
  • Decision making: Effective decision making in order to ensure work tasks are completed in line with instruction and on time.

Training schedule

  • 1-1 sessions with your dedicated tutor 
  • Off the job training
  • No college realise day

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Initiative

Other requirements

Full UK driving licence preferred (or currently working towards obtaining one)

About this employer

We are looking for a proactive and detail-oriented Apprentice to join our Redcar based property team at EJ Lettings. This role is a fantastic entry point into the fast-paced world of property management and lettings. You will support the team in the day-to-day management of a residential portfolio, ensuring high standards of service for our tenants and maintaining the quality of the properties we manage.

As part of this role, you will complete the Level 2 Housing and Property Management Assistant Apprenticeship through Learning Curve Group. This nationally recognised qualification will provide you with the foundational skills needed to excel in the property sector.

http://www.ej-lettings.co.uk (opens in new tab)

After this apprenticeship

  • Opportunity to grow and have established career, family ran estate agency

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

Abbie Peters

abbie.peters@learningcurvegroup.co.uk

The reference code for this apprenticeship is VAC2000020196.

Apply now

Closes in 25 days (Saturday 4 April 2026 at 11:59pm)