Sales Support Apprentice
SYNDICO DISTRIBUTION LIMITED
Southampton (SO30 2JH)
Closes in 20 days (Tuesday 31 March 2026 at 11:59pm)
Posted on 10 March 2026
Contents
Summary
We’re looking for a friendly, organised & motivated Sales Support Apprentice to join our team at Syndico Distribution. This is a brilliant opportunity for someone looking to start a career in a sales office & wants a role where you’ll learn real workplace skills, build confidence, & be supported by a great team.
- Wage
-
£26,227.50 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 09.30 - 17.30.
1 hour unpaid lunch
37 hours 30 minutes a week
- Start date
-
Wednesday 15 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll support our Sales and Operations teams with day-to-day tasks such as:
- Processing customer orders accurately and in line with Syndico procedures.
- Answering telephone calls and responding to customer or supplier requirements.
- Purchasing stock, stationery and other items as required.
- Processing and monitoring returns.
- Supporting promotions and initiatives (including things like radio recycling promotions).
- Maintaining and developing our Microsoft Business Central database, ensuring product, customer and supplier records are accurate.
- Using our CRM System to give a world class service to our customers.
- • Making sure customer requirements are met (and ideally exceeded!) in line with our processes.
- Organising and attending meetings where needed to support the wider team.
- Following Syndico’s health & safety, quality and values policies.
- Helping with other duties requested by your line manager (with support while you learn).
Where you'll work
Unit 6 Nelson Industrial Park
Herald Road
Hedge End
Southampton
SO30 2JH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERBY BUSINESS COLLEGE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Administration qualification which will help start your career and give you an insight into the businesses processes and procedures.
- Our training is all completed both face to face, and remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you.
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours.
More training information
- DBC Training is a multi award-winning employment and skills training provider.
- We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential.
- https://dbc-training.co.uk/
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
- Confidence
- Keen to learn
About this employer
Syndico Distribution is a value-add distributor of two-way communication, body worn video and drone products. As an authorised distributor for major brands including VoCoVo, Hytera, KENWOOD, DJI and Zebra, Syndico is one of Europe’s largest and most established distributors in its field.
https://syndico.net/ (opens in new tab)
Company benefits
- Free staff lunches.
- Free on-site parking.
- Training and development support.
- Employee wellbeing support and staff reward/discount schemes.
After this apprenticeship
Growing company – sky is the limit for the right candidate.
Ask a question
The contact for this apprenticeship is:
DERBY BUSINESS COLLEGE LIMITED
Heather Duffield
heather@dbc-training.co.uk
07375919487
The reference code for this apprenticeship is VAC2000020166.
Apply now
Closes in 20 days (Tuesday 31 March 2026 at 11:59pm)