Car Parts Advisor Apprentice

JZM LTD

KINGS LANGLEY (WD4 8JE)

Closes in 24 days (Friday 3 April 2026)

Posted on 10 March 2026

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Summary

We are looking for an enthusiastic, Car Parts Advisor Apprentice to join JZM Porsche. Daily tasks include receiving and sorting deliveries, handling internal and external customer inquiries about parts, maintaining accurate stock levels, and collaborating with the team to support workshop requirements.

Wage

£20,800 a year

Check minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
Monday- Friday 8.30am- 5.30pm

40 hours a week

Start date

Monday 27 April 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is a full-time, on-site role located in Hertfordshire for a Car Parts Advisor Apprentice. The Apprentice will be responsible for assisting with the sourcing, organising, and inventory management of automotive parts.

Daily tasks include:

  • Receiving and sorting deliveries
  • Handling internal and external customer inquiries about parts
  • Maintaining accurate stock levels, and collaborating with the team to support workshop requirements

The role presents an excellent opportunity to develop industry-specific knowledge and gain hands-on experience in a professional automotive environment.

You will require a Driving License (No Points).

To become an apprentice, you must:

  • Be 16 or over
  • Not already be in full-time education

As an apprentice, you’ll:

  • Complete a customer service apprenticeship standard
  • Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
  • Learn and train for a specific job
  • Get paid and receive holiday leave
  • Get hands-on experience in a real job
  • Study for at least 20% of your working hours
  • Complete assessments during and at the end of your apprenticeship
  • Be on a career path with lots of future potential

Where you'll work

UNIT 1
LANGLEY WHARF
RAILWAY TERRACE
KINGS LANGLEY
WD4 8JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

INSPIRO LEARNING LIMITED

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • IT (grade 9 to 4 grade-A*- C)
  • Maths (grade 9 to 4 grade-A*- C)
  • Maths (grade 9 to 4 grade-A*- C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental

Other requirements

  • You will require a Driving License (No Points)

About this employer

JZM Porsche is a distinguished company located in Kings Langley, United Kingdom, specialising in Porsche vehicle services and expertise.

With a strong reputation for quality and precision, JZM Porsche provides customised servicing and maintenance to meet the unique needs of customers.

The company prioritises excellence, professionalism, and customer satisfaction. JZM Porsche is recognised as a leading service provider in the automotive industry.

After this apprenticeship

  • We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Debbie Pennington

debbie.pennington@inspirolearning.co.uk

0116 504 0275

The reference code for this apprenticeship is VAC2000020158.

Apply now

Closes in 24 days (Friday 3 April 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.