Business Administrator Apprentice Level 3
A C ELECTRICAL SERVICES (N W ) LTD
BLACKPOOL (FY4 2RP)
Closes in 18 days (Monday 30 March 2026 at 11:59pm)
Posted on 10 March 2026
Contents
Summary
We are looking for a motivated and proactive Business Support Apprentice to join our team. This role is ideal for someone eager to start their career in business administration, operations, and HR support.
- Wage
-
£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Aged 19 or over and in your first year National Minimum Wage rate for an apprentice is £8.00 per hour.
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday 8:30am – 5:00pm
37 hours a week
- Start date
-
Monday 27 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will work closely with a range of departments—including Engineering Scheduling, HR, Utilities (UT), and Operations—to ensure the smooth and efficient running of daily business activities.
As part of your apprenticeship, you will gain hands-on experience, develop key administrative skills, and support critical business functions while working towards a recognised qualification.
Key Responsibilities:
Engineer Scheduling Support Assist with coordinating and scheduling engineers for jobs, appointments, and site visits; Maintain accurate records of engineer availability, workload, and allocations; Communicate with internal teams and customers to confirm appointments and updates.
- HR Support - the HR team with recruitment administration, onboarding tasks, and employee documentation; Build a strong social media presence to support recruitment; Help maintain employee records, training logs, and compliance files; Assist with organising training sessions, staff communications, and HR initiatives.
- Operations Support Provide - administrative support the Operations teams to ensure efficient workflow; Help log, track, and process operational tasks, service requests, and documentation; Support with reporting, data entry, and maintaining accurate operational databases.
- General Business Support - Handle incoming enquiries via phone and email, ensuring timely and professional responses; Assist with producing reports, updating spreadsheets, and preparing internal documents; Contribute to continuous improvement by identifying opportunities to streamline processes; Provide general office support including filing, scanning, meeting coordination, and system updates.
Where you'll work
UNIT 1
DAKOTA COURT
AMY JOHNSON WAY
BLACKPOOL
FY4 2RP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BLACKPOOL AND THE FYLDE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
The apprenticeship will offer you the opportunity to gain real experience working in the business areas which supports the company. You will have the opportunity to build and expand on many skills through a combination of ‘off-the-job’ training, reviews and work placements.
Standard & Level:
The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Team working
- Initiative
About this employer
AC Electrical (NW) Ltd The provision of electrical contracting services to commercial and domestic sectors across the UK, encompassing maintenance and energy-saving solutions such as workplace and domestic car chargers and solar panels, alongside the delivery of full turnkey retail fit-outs, providing end-to-end project solutions from project design through to completion of services.
https://www.ac-elec.co.uk (opens in new tab)
Company benefits
Company Benefits: Employee discounts, flexible working options, option to be paid weekly or monthly.
After this apprenticeship
Opportunity to build a strong foundation for future roles such as:
- HR Advisor
- Operations Assistant
- Scheduler / Planning Coordinator
- Business Support Officer
- Compliance Administrator
Ask a question
The contact for this apprenticeship is:
BLACKPOOL AND THE FYLDE COLLEGE
Deborah Kelly
appenticeships@blackpool.ac.uk
The reference code for this apprenticeship is VAC2000020148.
Apply now
Closes in 18 days (Monday 30 March 2026 at 11:59pm)