Business Administration Apprentice
TILBURY DOUGLAS CONSTRUCTION LIMITED
Newquay (TR8 5JB)
Closes in 15 days (Tuesday 31 March 2026 at 11:59pm)
Posted on 16 March 2026
Contents
Summary
As a Business Administrator Apprentice, you’ll combine on-the-job learning with formal study, developing the practical skills and professional behaviours required to succeed in a business administration role.
- Wage
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£20,500 a year
- Training course
- Business administrator (level 3)
- Hours
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37.5 hours per week, working days and times to be discussed at interview.
37 hours 30 minutes a week
- Start date
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Monday 1 June 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will study towards the Business Administrator Level 3 Apprenticeship with a training provider, building competence across administration, communication, IT systems and organisational support.
With the support of experienced colleagues, you’ll:
- Provide day-to-day administrative support to the project team and Office Manager.
- Draft letters, reports and standard documentation using Microsoft Word and other systems.
- Upload, download, register and manage project drawings and documents within Electronic Document Management Systems (EDMS).
- Maintain accurate document logs and filing systems, ensuring information is current and accessible.
- Support meetings by preparing agendas, taking minutes and action notes, and distributing information as required.
- Assist in coordinating deadlines, prioritising tasks and ensuring activities are completed on time.
- Use project systems such as Asite, Dalux and Datascope to support document control and reporting.
- Welcome and assist visitors to the office or site in a professional manner.
- Manage stationery and office supplies, ensuring stock levels are maintained.
- Support project close-out activities, including collation and coordination of documentation.
- Assist with organising client events, meetings and internal team activities.
- Review administrative processes and suggest improvements to ways of working.
- Maintain confidentiality and professionalism at all times.
Please note the location of this vacancy is not the exact location, the final job location will be confirmed if the applicant is successful at securing the post.
Where you'll work
St. Newlyn East
Newquay
TR8 5JB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BATH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
College lessons will be delivered remotely through Teams with the support and guidance of your Lecturer/Assessor.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
About this employer
Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities. As an Apprentice Business Administrator, you’ll play a key role in supporting our project teams through effective administration, coordination and communication. You’ll help ensure our projects run smoothly and efficiently, while developing the skills, knowledge and behaviours needed for a long-term career in business administration.
After this apprenticeship
By the end of your apprenticeship, you’ll have the skills and confidence to progress into a Business Administrator or Project Administrator role, with opportunities to develop further within Tilbury Douglas.
Ask a question
The contact for this apprenticeship is:
BATH COLLEGE
Laura Joy
laura.joy@bathcollege.ac.uk
01225328752
The reference code for this apprenticeship is VAC2000020135.
Apply now
Closes in 15 days (Tuesday 31 March 2026 at 11:59pm)