Property Management Apprenticeship

JO & CO PROPERTY MANAGEMENT LIMITED

LONDON (SW18 1TG)

Closes in 19 days (Monday 30 March 2026 at 11:59pm)

Posted on 10 March 2026


Summary

Jo & Co offers a great opportunity to start your property management career. If you're enthusiastic, eager to learn, and ready to grow in a fun, nurturing team, this apprenticeship is ideal. Work closely with our Property Management Team, gaining hands‑on experience, full training, and support.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Housing and property management (level 3)
Hours
Monday - Friday 9am - 4pm. Some weekend work needed.

35 hours a week

Start date

Tuesday 7 April 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assisting with responding to tenant and landlord enquiries
    property maintenance & repair
  • Logging and tracking maintenance issues
  • Liaising with contractors and suppliers
  • Following up on repair progress and ensuring timely completion
  • Conducting basic property checks alongside senior team members
  • Helping to ensure properties meet legal and safety requirements
  • Organising safety certificates
  • Maintaining accurate records and updating internal systems
  • Assisting with tenancy renewals and documentation
  • Supporting routine property inspections
  • Taking notes, photos, and preparing simple inspection reports
  • Learning how to identify maintenance needs and report them appropriately
  • Answering phones and emails
  • Filing, data entry, and updating spreadsheets
  • Supporting the team with day-to-day administrative tasks

Where you'll work

525 OLD YORK ROAD
LONDON
SW18 1TG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE APPRENTICE ACADEMY LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

Housing and Property Management Level 3.

More training information

  • Training provided through the Apprentice Academy
  • On the job training, office based.
  • 121 sessions with professional property coach
  • Regular time scheduled during the day for online learning

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade Grades 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • A positive, can-do attitude
  • Willingness to learn and grow
  • Strong communication skills
  • Good attention to detail
  • Ability to work well in a small team
  • Friendly, reliable, and proactive

About this employer

At Jo & Co we are dedicated to providing exceptional services in Property Management. We pride ourselves on our commitment to excellence, safety, and innovation. We’re a small team with a big heart — supportive, collaborative, and committed to helping you succeed.

 

https://www.joandcoprop.com/ (opens in new tab)

After this apprenticeship

Typical Career Progression After the Apprenticeship:

  • Property Management Assistant/Junior Property Manager - This is the natural next step. You’d start taking ownership of a small portfolio, handling day‑to‑day tenant and landlord queries, coordinating maintenance, and supporting compliance tasks with more independence
  • Property Manager - With experience, you’d manage your own full portfolio of properties. This includes inspections, renewals, contractor management, problem‑solving, and building strong relationships with landlords. You become the main point of contact and trusted advisor
  • Senior Property Manager - At this stage, you’d oversee larger or more complex portfolios, mentor junior staff, handle escalations, and contribute to improving processes within the team. You’re seen as a leader in the department
  • Team Leader/Property Management Supervisor - You’d begin managing people as well as properties - supporting the team, allocating workloads, training new starters, and ensuring service standards are met
  • Head of Property Management/Operations Manager - This is a strategic role focused on running the department, improving systems, managing budgets, and shaping the company’s service delivery. In a small business like Jo & Co, this can be a very hands‑on and influential position

Alternative Career Paths - Property management opens doors to other areas too:

  • Lettings Negotiator/Lettings Manager
  • Client Accounts/Property Finance
  • Compliance Officer
  • Inventory Clerk/Inspection Specialist
  • Sales Progressor or Estate Agency roles
  • Property Marketing/Customer Experience roles

Ask a question

The contact for this apprenticeship is:

THE APPRENTICE ACADEMY LIMITED

The reference code for this apprenticeship is VAC2000020122.

Apply now

Closes in 19 days (Monday 30 March 2026 at 11:59pm)