Apprentice Property Secretary (supporting the Office Manager)

STEVEN HARRIS DEVELOPMENTS LTD.

LONDON (NW4 3NL)

Closes in 15 days (Friday 27 March 2026 at 11:59pm)

Posted on 11 March 2026

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Summary

Great opportunity for a local person looking to start a career in the property industry. You will work closely with the Office Manager, providing administrative and secretarial support within a busy property office. Invoicing, arranging references, handling phone calls and emails, and assisting with day-to-day property administration.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Shifts to be confirmed including Saturdays. Monday to Friday between 9:30am - 6:00pm Saturday 9:30am - 1:00pm

40 hours a week

Start date

Monday 30 March 2026

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

For this role, we are looking for someone with at least 12–24 months of work experience. This does not necessarily need to be within an administrative role, however you will be working closely as a secretary to the Office Manager, so it is important that you are reliable, organised and have a strong work ethic. Experience in a professional or customer-facing environment would be beneficial.

You will be:

  • Providing administrative and secretarial support to the Office Manager
  • Assisting with property administration
  • Preparing and processing invoices
  • Arranging tenant and applicant references
  • Answering telephone calls and dealing with enquiries where possible
  • Taking accurate messages and passing them on to relevant staff
  • Responding to and sending emails
  • Managing incoming and outgoing correspondence
  • Updating records and property information on internal systems
  • Liaising with tenants, landlords and applicants
  • Filing and organising office paperwork
  • Diary management and arranging appointments
  • Assisting with general office administration
  • Supporting the team with day-to-day property office tasks

Where you'll work

252 HENDON WAY
HENDON
LONDON
NW4 3NL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIDSON TRAINING UK LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

  • Full on-the-job and off-the-job training will be delivered supported by our Training Provider - Davidson Training UK Ltd
  • All training will be carried out within the workplace during working hours- no college release
  • Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade 4-9 (A*- C))

Desirable qualifications

GCSE in:

Maths (grade 4-9 or A*-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Good level of spoken English
  • Excellent telephone manner
  • Self-motivated
  • Build good relationships
  • Personable
  • Enthusiastic
  • Confident
  • Good sense of humour

Other requirements

Due to the nature of the role, the employer is looking for an apprentice who lives within the local area. Applicants should ideally be within a 30-minute commute using one direct transport link. Applications from candidates living further away will unfortunately be unsuccessful due to travel constraints. 

About this employer

S.H Properties has been established since 1989 in Hendon Central and is a leading competitor in the residential property market covering Hendon, Colindale and surrounding areas. We specialise in Lettings, Sales and Management/Developments, with our wealth of knowledge and experience of our market we are one of the founding agents in the area.

**PLEASE DO NOT CONTACT THE EMPLOYER**

https://www.shproperties.net/ (opens in new tab)

After this apprenticeship

Full-time role, for the right person, will be disscussed towards the end of the apprenticeship. 

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399586723

The reference code for this apprenticeship is VAC2000020043.

Apply now

Closes in 15 days (Friday 27 March 2026 at 11:59pm)