Apprentice Account Manager

VITALE DIGITAL LIMITED

EAST SUTTON (ME17 3DD)

Closes in 22 days (Tuesday 7 April 2026 at 11:59pm)

Posted on 16 March 2026

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Summary

We are looking for an ambitious young person to join our technology sales team who wants to build a career in sales. Full product and sector training will be provided alongside a Level 4 Sales qualification.

Wage

£14,560 a year

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£8 per hour plus commision. Wage will be reviewed frequently and increased in line with performance.

Training course
Sales executive (level 4)
Hours
Monday to Friday 9am to 5pm, finishing at 4.30pm on a Friday. 1 hour lunch break.

35 hours a week

Start date

Monday 1 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This sales apprentice role will enable the successful candidate to learn the full spectrum of sales including:

  • Prospecting processes and techniques using telemarketing and digital solutions
  • CRM lead and pipeline management
  • Sales reporting and forecasting
  • Creating proposals and presenting to clients
  • Nurturing and managing client relationships to enable good account management
  • Strategy on how to influence prospects through to becoming clients

The right candidate should be self-motivated, have a strong desire to learn, and want to be successful in a sales environment and all the opportunities that come with a career in sales.

Where you'll work

THE BARN
FRIDAY STREET FARM
FRIDAY STREET
EAST SUTTON
ME17 3DD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERBY BUSINESS COLLEGE LIMITED

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

  • In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification which will help start your career and give you an insight into the businesses processes and procedures
  • Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
  • You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

More training information

  • DBC Training are a multi award-winning employment and skills training provider
  • We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
  • https://dbc-training.co.uk/

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4/C or above)

A Level in:

Any (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Team working

About this employer

A technology and digital business selling a wide range of technology solutions to a varied wide range of markets, focused on managed print services, telecoms and IT support alongside digital services.

https://vitaledigital.co.uk/ (opens in new tab)

Company benefits

  • 25 days holiday
  • Future company car or allowance
  • Generous commission package

After this apprenticeship

  • To become a permanent member of the sales team once the apprenticeship is completed and for the individual to build a long-term career in sales looking after own clients and upgrading and selling and looking after those clients over a 3-to-5-year period

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Catherine

cat@dbc-training.co.uk

07508821784

The reference code for this apprenticeship is VAC2000019875.

Apply now

Closes in 22 days (Tuesday 7 April 2026 at 11:59pm)