Operations Manager Apprentice
NEPTUNE SOFTWARE APPLICATION LTD
Recruiting nationally
Closes on Friday 10 April 2026
Posted on 9 March 2026
Contents
Summary
Neptune Software, an enterprise grade AI development platform, is looking for an Operations Manager Apprentice. You'll tackle real business challenges, gain practical leadership skills and help ensure the Professional Services and Customer Success teams operate successfully.
- Wage
-
£15,704 to £25,396.80, depending on your age
National Minimum Wage
Check minimum wage rates (opens in new tab)
Annual discretionary performance bonus of £2,000 will be additional to the annual salary.
- Training course
- Operations manager (level 5)
- Hours
-
Monday to Friday 9am to 5pm.
40 hours a week
- Start date
-
Thursday 23 April 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Centre for Enablement oversight: Oversee the day-to-day management of the Centre for Enablement across key enterprise customers.
- High-Level Project & Resource Tracking: Monitor the high-level progress of multiple parallel projects. You will track contracted delivery hours versus actual hours delivered to ensure projects stay on track, and identify when to approach customers for additional purchase orders.
- Cross-Functional Alignment: Work closely with the UK leadership, global finance teams, Professional Services team leads, Customer Success and the Revenue Operations (Rev Ops) Manager, providing financial performance metrics and other KPI's into leadership.
- Pipeline & Forecasting: Participate in weekly revenue alignment calls, supplying crucial data on the Professional Services forecast and pipeline for the upcoming quarter.
- Continuous Improvement: Drive process optimisation, manage risks in a fast-paced environment, and implement smarter business decisions using data analysis and report writing.
Where you'll work
- We support fully remote working culture
- Main UK Office location is in London
- Professional Services leader is based in Oxofrdshire
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY SKILLS LIMITED
Training course
Operations manager (level 5)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Communicate and present information to stakeholders using different types of media.
- Identify problems and provide solutions.
- Manage and set goals and accountabilities for individuals and teams.
- Analyse performance data for individuals and teams to identify areas for improvement.
- Manage and influence project activity to deliver within budget and resource requirements.
- Lead and influence the team and individuals to support an inclusive culture of equity, diversity, and the promotion of well-being.
- Motivate team members and individuals through collaborative activities, for example one-to-one coaching and team meetings, to achieve organisational goals.
- Use digital tools to analyse information and monitor performance and budgets to drive the implementation and delivery of plans and projects.
- Research, interpret and analyse information to inform the implementation of business plans or projects.
- Evaluate the impact of outcomes from organisational plans or projects to drive the decision-making process.
- Interpret and implement the practical application of regulation, legislation and organisational policies for stakeholders.
- Manage continuous improvement and change for their team and organisation.
- Analyse and prioritise organisation activities in response to the operating environment.
- Implement business continuity plans, including risk assessment, contingency planning and disaster recovery, to ensure the uninterrupted operation of critical functions.
- Identify and respond to external factors that may influence the future landscape and evaluate their impact on the organisation.
- Influence and negotiate with stakeholders to shape and agree goals and outcomes.
- Manage relationships across multiple and diverse stakeholders.
- Deliver sustainable services and solutions which allow the organisation to respond to changes in social, economic and environmental factors.
- Manage and facilitate learning and continuous professional development for their team.
- Coach and mentor individuals within their team.
- Develop and implement operational plans that align with the strategic direction of the organisation.
- Communicate and present information to stakeholders using different types of media.
- Identify problems and provide solutions.
- Manage and set goals and accountabilities for individuals and teams.
- Analyse performance data for individuals and teams to identify areas for improvement.
- Manage and influence project activity to deliver within budget and resource requirements.
- Lead and influence the team and individuals to support an inclusive culture of equity, diversity, and the promotion of well-being.
- Motivate team members and individuals through collaborative activities, for example one-to-one coaching and team meetings, to achieve organisational goals.
- Use digital tools to analyse information and monitor performance and budgets to drive the implementation and delivery of plans and projects.
- Research, interpret and analyse information to inform the implementation of business plans or projects.
- Evaluate the impact of outcomes from organisational plans or projects to drive the decision-making process.
- Interpret and implement the practical application of regulation, legislation and organisational policies for stakeholders.
- Manage continuous improvement and change for their team and organisation.
- Analyse and prioritise organisation activities in response to the operating environment.
- Implement business continuity plans, including risk assessment, contingency planning and disaster recovery, to ensure the uninterrupted operation of critical functions.
- Identify and respond to external factors that may influence the future landscape and evaluate their impact on the organisation.
- Influence and negotiate with stakeholders to shape and agree goals and outcomes.
- Manage relationships across multiple and diverse stakeholders.
- Deliver sustainable services and solutions which allow the organisation to respond to changes in social, economic and environmental factors.
- Manage and facilitate learning and continuous professional development for their team.
- Coach and mentor individuals within their team.
- Develop and implement operational plans that align with the strategic direction of the organisation.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Presentation skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
- Native English speaker
About this employer
Neptune Software is a global software company providing an AI-powered low-code platform that enables enterprises to rapidly build, deploy, and scale business applications for SAP and other enterprise systems, helping organisations modernise processes and accelerate digital innovation.
https://www.neptune-software.com/ (opens in new tab)
Company benefits
- Group Life Insurance
- Group Income Protection
- Private Health Insurance
- Laptop
- Mobile Phone
After this apprenticeship
- You can continue into a Senior Operations Manager role within Neptune Software
- Alternative routes are possible depending on your ambition, and include sales, delivery, solution consulting and professional services
Ask a question
The contact for this apprenticeship is:
NEPTUNE SOFTWARE APPLICATION LTD
Vincent Kruse
vincent.kruse@neptune-software.com
The reference code for this apprenticeship is VAC2000019812.
Apply now
Closes on Friday 10 April 2026