Apprentice Payroll Administrator

CARRINGTON BLAKE ENTERPRISE LTD

London (E14 9YQ)

Closes in 25 days (Tuesday 31 March 2026 at 11:59pm)

Posted on 5 March 2026

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Summary

The role will provide full exposure to the end to end payroll process, from receiving the payments through to completing payroll accurately and efficiently. You will have the opportunity to gain experience in credit control, developing an understanding of how payments are managed and reconciled with the within the business.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Payroll administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.

35 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assisting with the end to end payroll process
  • Supporting credit control functions, including monitoring and receiving payments from clients
  • Ensuring employees compliance checks are completed, including the right to work verification and reference checks
  • Maintaining accurate employee records
  • Providing general administrative support to the team

Where you'll work

2nd Floor, Jack Dash House
2 Lawn Cl,
London
E14 9YQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAINPLUS LTD

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

Upon completion of the apprenticeship, you will have achieved two different qualifications:

  • BTEC Level 3 Diploma in Business Administration
  • Payroll Administrator Apprenticeship (Level 3)

Your training will take place primarily in the workplace and consist of a blend of on-the-job training, as well as remote delivery of 1-to-1 support from your assessor. You will also undertake practical observations within your role as and when necessary to facilitate the completion of the criteria within your qualification.

You will typically be given one day a week to work towards producing the relevant evidence for your apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Effective time management
  • Ability to work under pressure
  • Professional conduct

About this employer

We are a payroll bureau that provides outsourced payroll services to companies, contractor’s temporary workers, accountants and construction workers. We pride ourselves on getting it right first time and provide excellent customer services to our clients. Typically our clients engage us so that they can focus on what they do best. Our clients want to leave the stresses, strains and technical intricacies of payroll to us. We provide specialist advice about all things payroll to a client base that is based nationally who trust us to make sure that their payrolls are completed on time and accurately.

http://www.carringtonblake.com/ (opens in new tab)

After this apprenticeship

  • Working towards a smooth transition into a position within the payroll department in the organisation.

Ask a question

The contact for this apprenticeship is:

TRAINPLUS LTD

Luke Phillips

lukephillips@trainplus.co.uk

01268 574299

The reference code for this apprenticeship is VAC2000019251.

Apply now

Closes in 25 days (Tuesday 31 March 2026 at 11:59pm)