Insurance Broking Apprenticeship

ASCEND BROKING GROUP LIMITED

Essex (CM2 5LB)

Closes in 13 days (Friday 20 March 2026 at 11:59pm)

Posted on 4 March 2026

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Summary

The Ascend apprenticeship is designed to provide the necessary knowledge and skills for individuals to become proficient insurance brokers.  It will focus on preparing you for the Chartered Insurance Institute (CII) and Level 3 Insurance Practitioner qualifications.  The programme also provides 8 hours of revision time per week.

Wage

£13,741 to £22,222.20, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Participants will receive a salary increase incentive for passing exams within specified time frames.

Training course
Insurance practitioner (level 3)
Hours
Monday to Friday 9.00am to 5.00pm.

35 hours a week

Start date

Monday 20 April 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Participants will receive training in technical skills related to the insurance industry. This will include topics such as sales and marketing, broking, claims handling and accounts.
  • Participants will receive training in customer service, including communication skills, relationship building and complaint handling.
  • Participants will receive 8 hours of dedicated revision time per week to prepare for the CII and Level 3 Insurance Practitioner exams.
  • Participants will be given time off work to take the exams.
  • Participants will receive a salary increase incentive for passing exams within specified time frames. 
  • Each participant will be assigned a mentor who will provide support and guidance throughout the programme.
  • Participants will be assessed on their performance throughout the programme. This will include assessments of their technical skills, customer service skills and exam performance.
  • Participants will receive guidance on career development opportunities within the insurance industry.

Where you'll work

21 Springfield Lyons Approach
Chelmsford Business Park
Chelmsford
Essex
CM2 5LB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIES LEARNING SOLUTIONS LIMITED

Training course

Insurance practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.
  • Identify potential claims fraud and determine the correct action to prevent loss.
  • Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
  • Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
  • Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
  • Gather and interpret relevant information to provide a return on insurance decisions.
  • Match client’s needs with available insurance products and services.
  • Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.

Training schedule

All training will be undertaken in the office. Participants will receive 8 hours of dedicated revision time per week to prepare for exams.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Number skills
  • Team working

Other requirements

The successful participant will be required to undertake a Disclosure and Barring Service (DBS) check and a credit check.

About this employer

An independent award-winning brokerage based in Chelmsford, Essex

http://www.ascendbroking.co.uk (opens in new tab)

Company benefits

On passing probation, benefits include:

  • Group life assurance.
  • Private medical cover with 50% discount.
  • Company pension scheme.
  • Twenty days holiday plus bank holidays and a well-being day.

After this apprenticeship

Successful participants will go on to become proficient commercial brokers looking after their own clients.

Ask a question

The contact for this apprenticeship is:

ASCEND BROKING GROUP LIMITED

Joanna Phillibrown

jo.phillibrown@ascendbroking.co.uk

01245449068

The reference code for this apprenticeship is VAC2000019111.

Apply now

Closes in 13 days (Friday 20 March 2026 at 11:59pm)