Business Administration Assistant Apprentice Level 3

APTINE LTD

Bracknell (RG12 1WA)

Closes in 18 days (Monday 23 March 2026)

Posted on 4 March 2026

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Summary

Aptine Care Services offers a Business Assistant Apprenticeship, giving you hands‑on experience in office operations while earning a recognised qualification and building a strong career foundation in the care sector.

• Wage:

  £16,000 a year

  Check minimum wage rates (opens in new tab)

  Annual Leave is 20 days.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 9.00am - 5.00pm

  37 hours 30 minutes a week

• Start date:

  Monday 6 April 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

• Manage emails, phone enquiries, and general office communications
• Assist with rota management, training schedules, and compliance checks
• Maintain accurate digital and paper filing systems
• Support wider business operations such as meetings, reporting, and office coordination
• Provide excellent customer service to staff, clients, and external partners

What We’re Looking For:

• A positive and proactive attitude
• Strong organisational and communication skills
• Willingness to learn and develop professionally
• Good attention to detail
• Ability to work confidentially and respectfully
• Basic IT skills (Word, Excel, email)
• A genuine interest in business operations, or the care sector would be desirable
• (No prior experience needed - full training will be provided.)

What We Offer:

• A supportive and friendly working environment
• Fully funded Business Administration apprenticeship qualification
• On‑the‑job coaching and mentorship
• Real experience in business operations
• Opportunities for progression within Aptine Care Services
• Paid holiday and employee benefits
• A meaningful role supporting a care organisation that makes a difference

Where you'll work

Venture House, 2 Arlington Sq, Downshire Way
Bracknell
RG12 1WA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship

The apprentice will be required to complete:

• Work towards gaining a full Qualification
• Employment Rights and Responsibilities
• Skills, Knowledge, and Behaviours
• Standard and End Point Assessment
• Functional Skills in English, maths, and ICT (if required)

Other training will be provided by the employer as required to enable the fulfilment of the job role.

Requirements

Essential qualifications

GCSE or equivalent in:

• English (grade 4-9)
• Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills

Other requirements

Apprenticeship role balancing full‑time work with study. Work in a busy care environment, needing flexibility and a calm approach. Travel may be required. Must meet funding rules. Completion of the apprenticeship is essential. Ideal for someone organised, reliable and keen on a career in business or care.

About this employer

Aptine Care Services is a compassionate and forward‑thinking care provider offering high‑quality visiting care, sit‑in care, live‑in care, and supported living services. We are committed to delivering person‑centred support that empowers individuals to live safely, comfortably, and independently. As we continue to grow, we are excited to offer an Apprenticeship opportunity for someone who is motivated, organised, and eager to start a career in Human Resources.

After this apprenticeship

• Successful completion of the apprenticeship may lead to a permanent business role within Aptine Care Services
• You will gain a recognised qualification that can support progression into HR, recruitment, compliance, care administration, or operations roles

Ask a question

The contact for this apprenticeship is:

HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)

The reference code for this apprenticeship is VAC2000019087.

Apply now

Closes in 18 days (Monday 23 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.