Apprentice Business Administration Assistant
PROFESSIONAL DEVELOPMENT AND TRAINING LTD
Castleford (WF10 5ZT)
Closes in 16 days (Friday 20 March 2026 at 11:59pm)
Posted on 4 March 2026
Contents
Summary
Administration support for the business including dealing with telephone and email enquiries.
- Wage
-
£11,778 to £19,047.60, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 3.00pm
30 hours a week
- Start date
-
Wednesday 1 April 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Data input and extraction
- Preparation of monthly audit paperwork
- Booking exams/laptops/venues for tutors
- Taking and circulating minutes of meetings
- Setting up new starts on relevant systems
- Filing of monthly start and compliance paperwork
- Managing onsite training (such as bookings, catering, refreshments, greeting visitors)
- You will be asked to update social media with posts so an interest in content creation would be good
Where you'll work
31 Mandale Park
Whistler Drive
Castleford
WF10 5ZT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PROFESSIONAL DEVELOPMENT AND TRAINING LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will train at the place of work
More training information
PDT is also the Training provider
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Have a full driving licence
Other requirements
You will need to have a full DBS check upon being successfull
About this employer
PDT delivers a range of apprenticeships, qualifications and bespoke training solutions, to support employers throughout the UK with their talent planning, succession and workforce development needs, from trainee to senior manager.
With over a decade of experience in training, our expertise was founded in the engineering sector. However, over time we have expanded and now specialise in additional sectors, including Management, Procurement and project management, enabling us to provide a one stop solution for all of our clients development needs.
Our Adult Skills Programmes are fully accredited by UK based, internationally recognised Awarding Organisations. We also have the ability to attract government funding for our programmes which can heavily subsidise or even make them free!
After this apprenticeship
- You will need to complete the Business Administration course before we are able to offer a progression for you
Ask a question
The contact for this apprenticeship is:
PROFESSIONAL DEVELOPMENT AND TRAINING LTD
The reference code for this apprenticeship is VAC2000019070.
Apply now
Closes in 16 days (Friday 20 March 2026 at 11:59pm)