Level 3 Business Administration Apprentice
North Tower Consulting
Cheltenham (GL51 7SJ)
Closes in 15 days (Tuesday 24 March 2026 at 11:59pm)
Posted on 9 March 2026
Contents
Summary
We are recruiting a Business Services Administration Apprentice to join our office-based team. This is an excellent opportunity to gain hands-on workplace experience while completing a Level 3 Business Administration Apprenticeship. Ideal for someone motivated and eager to start their career in a supportive business environment.
- Wage
-
£16,500 a year
Check minimum wage rates (opens in new tab)
£16,500.00 - £18,000.00
- Training course
- Business administrator (level 3)
- Hours
-
5 working days, full-time office based. Exact working days and hours TBC
37 hours 30 minutes a week
- Start date
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Monday 7 September 2026
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
In this varied and hands-on role, you’ll support the day-to-day running of a busy office environment.
Your tasks will include:
- Welcoming visitors
- Answering calls and emails
- Assisting with documents and data entry, and providing administrative support across different departments
We’re looking for someone enthusiastic, proactive, and eager to learn, someone who takes pride in being helpful, enjoys being part of a team, and is keen to develop new skills every day. This role is perfect for a motivated individual who wants to grow, gain experience, and build a strong foundation in business administration.
Where you'll work
Gloucestershire College
Cheltenham Campus Princess Elizabeth Way
Cheltenham
GL51 7SJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GLOUCESTERSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Team working
- Initiative
Other requirements
- An enhanced DBS check
- Complete your Emergency First Aid training
About this employer
North Tower Consulting (NTC) is a specialist technology and customised software solutions consultancy based in Cheltenham, providing professional expertise in Cyber Security, Cloud Computing, Lifecycle Management Services and much more.
After this apprenticeship
Potential position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
GLOUCESTERSHIRE COLLEGE
Employer Training & Apprenticeships
apprenticeshipvacancies@gloscol.co.uk
0345 155 2020
The reference code for this apprenticeship is VAC2000019062.
Apply now
Closes in 15 days (Tuesday 24 March 2026 at 11:59pm)