Licensing Apprentice

Southampton City Council

Hampshire (SO14 7LY)

Closes in 13 days (Wednesday 18 March 2026)

Posted on 4 March 2026

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Summary

Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council. We are looking for a confident and conscientious individual to undertake the role of Licensing Apprentice.

• Wage:

  £24,795 a year

  Check minimum wage rates (opens in new tab)

  At SCC we are committed to paying Foundation Living Wage as a minimum. Your salary as an apprentice will be £24,795 (pro rata) annually and may increase in line with any national rise in Foundation Living Wage.

• Training course: Regulatory compliance officer (level 4)
• Hours: Monday to Friday, shifts to be confirmed.

  37 hours a week

• Start date:

  Monday 1 June 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• To undertake the specified apprenticeship to achieve a nationally
  recognised qualification
• To report for duty on time at work and to agreed sessions with your training provider as detailed by the employer and training provider
• To complete daily/weekly attendance records including off-the-job trackers
• To gather evidence as instructed by the training provider in order to compile a portfolio for End Point Assessment
• To attend meetings and/or training as set out by the training provider at the start of the apprenticeship
• Following training, assist with carrying out licensing functions including hackney carriage and private hire vehicle inspections and meter tests and licensed premises applications and related matters
• To provide guidance to applicants and deal with general enquiries on licensing matters confidentially
• To take and manage payments as required for various licence applications
• To maintain accurate records as required

Where you'll work

Civic Centre
Southampton
Hampshire
SO14 7LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Training course

Regulatory compliance officer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Work within legal and regulatory frameworks and the organisation's policies and procedures.
• Make informed assessments of the risk of a business or individual’s non-compliance.
• Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
• Make proportionate and risk-based intervention choices to ensure compliance is achieved.
• Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
• Take actions to deal with non-compliance using proportionate interventions.
• Monitor progress made by businesses and individuals against assessed risks.
• Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
• Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
• Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
• Identify patterns and trends in compliance issues.
• Promote the importance of compliance and their organisation’s role in supporting compliance.
• Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
• Communicate with stakeholders including businesses, individuals and regulators.
• Use digital technologies to manage, share and store information and to communicate with others.
• Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
• Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.
• Work within legal and regulatory frameworks and the organisation's policies and procedures.
• Make informed assessments of the risk of a business or individual’s non-compliance.
• Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
• Make proportionate and risk-based intervention choices to ensure compliance is achieved.
• Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
• Take actions to deal with non-compliance using proportionate interventions.
• Monitor progress made by businesses and individuals against assessed risks.
• Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
• Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
• Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
• Identify patterns and trends in compliance issues.
• Promote the importance of compliance and their organisation’s role in supporting compliance.
• Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
• Communicate with stakeholders including businesses, individuals and regulators.
• Use digital technologies to manage, share and store information and to communicate with others.
• Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
• Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.

Training schedule

• Studying towards the Level 4 Regulatory Compliance Officer
• Internal induction programme when starting employment with us
• Training schedule has yet to be agreed. Details will be made available at a later date

Requirements

Essential qualifications

GCSE in:

• English (grade A-C or equivalent)
• Maths (grade A-C or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Team working
• Initiative

About this employer

Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.

https://www.southampton.gov.uk/jobs/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completion, you will be a qualified Regulatory Compliance Officer.

Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search.

Ask a question

The contact for this apprenticeship is:

Southampton City Council

Russell Hawkins

russell.hawkins@southampton.gov.uk

The reference code for this apprenticeship is VAC2000019026.

Apply now

Closes in 13 days (Wednesday 18 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.