Business Administration Apprentice

CREIGHTON & PARTNERS SOLICITORS LTD

Staines-Upon-Thames (TW18 4XS)

Closes in 26 days (Wednesday 1 April 2026 at 11:59pm)

Posted on 5 March 2026

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Summary

This paid position offers valuable hands-on experience in a professional office environment, providing an excellent foundation for a career in business administration. The successful candidate will support various administrative functions, develop essential organisational skills, and gain exposure to office management processes.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5:30pm.

37 hours 30 minutes a week

Start date

Tuesday 14 April 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with daily administrative tasks, including data entry and filing
  • Support the team with document preparation and correspondence
  • Manage incoming calls with professional phone etiquette
  • Organise and maintain electronic and physical filing systems
    Use Microsoft Office programmes (Word, Excel, PowerPoint) to prepare reports and presentations
  • Update and manage records using niche case management system and other relevant software
  • Support scheduling appointments and meetings, ensuring organisational efficiency
  • Contribute to general office duties such as photocopying, scanning, and mailing document.

This role offers an excellent opportunity to develop core business administration skills within a supportive environment. The position is paid, providing practical experience alongside professional growth opportunities. Successful candidate will be enrolled with West Thames College to study towards the Level 3 Business Administration Standard.

Due to the nature of the business, only candidates aged 18 and over can apply and will be interviewed.

Where you'll work

57A Church Street
Staines-Upon-Thames
TW18 4XS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST THAMES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 - 9)
  • Maths (grade 4 - 9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

Due to the nature of the business dealing with legal matters, applicants must be 18+ years old.

About this employer

We are niche and highly regarded family law firm. We work primarily in the legal aid sector offering representation to the most vulnerable people in society. We are have a strong work ethos and are committed to working and specialising in our area of law.

After this apprenticeship

Opportunity to progress to university or be offered a full time position within the company.

Ask a question

The contact for this apprenticeship is:

WEST THAMES COLLEGE

Jasmine Matthias

jasmine.matthias@west-thames.ac.uk

The reference code for this apprenticeship is VAC2000018918.

Apply now

Closes in 26 days (Wednesday 1 April 2026 at 11:59pm)