Business Admin Apprenticeship
DAVIES EXPRESS LTD
LIVERPOOL (L23 5TD)
Closes in 26 days (Monday 30 March 2026)
Posted on 4 March 2026
Contents
Summary
We’re looking for a motivated, organised individual to become the right-hand support to our Sales Account Managers – the person who keeps everything moving.
This is a perfect opportunity for someone who enjoys a fast-paced environment, thrives on being busy and takes pride in getting the details right.
- Wage
-
£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am - 5.00pm, shifts may work evenings and weekends.
37 hours 30 minutes a week
- Start date
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Wednesday 15 April 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
What Your Day Will Look Like:
- Sending customer quotes quickly and accurately
- Providing proof of deliveries and shipment updates
- Handling customer and internal job queries
- Using multiple systems and developing strong computer skills
- Supporting the sales team to win and retain business
- Working as part of a close-knit local logistics team
- You’ll be at the heart of the operation. The role that keeps the promises the sales team make
Where you'll work
STUDIO 29
113 LIVERPOOL ROAD
CROSBY
LIVERPOOL
L23 5TD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACCESS FURTHER EDUCATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this employer
We boast a state of the art online portal which provides discounted rates from the world leading carriers including DHL, UPS, FedEx and TNT. The portal is designed to save customers time and money by offering multiple savings in just one search. So that our customers receive the full benefit from booking with EU Express the software provides labels, full track and trace along with POD’s which are all accessible via the portal.
After this apprenticeship
What is the expected career progression after a Business Administration Apprenticeship?
- A Business Administration Apprenticeship provides a strong foundation for career progression across a wide range of industries, as administrative skills are transferable to almost every sector
Typical progression routes include:
- Business Administrator / Senior Administrator
Taking on increased responsibility, supporting management teams, and overseeing key processes within the organisation - Office Manager / Operations Administrator
Managing office systems, coordinating teams, and ensuring the smooth day-to-day running of the business
Specialist pathways, such as:
- HR Administrator or HR Assistant
- Finance / Accounts Assistant
- Project Support Officer
- Customer Service Executive
- Further Development Opportunities
Learners may progress onto higher-level apprenticeships, including:
- Level 4 Business Analyst
- Level 5 Operations / Departmental Manager
- HR Consultant / Partner
- They may also choose to complete professional qualifications such as AAT (Finance), CIPD (HR), or ILM (Leadership & Management)
Long-Term Career Potential:
With experience and continued development, this pathway can lead to roles such as:
- Operations Manager
- Business Manager
- HR Manager
- Project Manager
Overall, this apprenticeship develops essential transferable skills, including communication, organisation, problem-solving, digital systems, and teamwork, making it a versatile and future-proof career starting point.
Ask a question
The contact for this apprenticeship is:
ACCESS FURTHER EDUCATION LIMITED
The reference code for this apprenticeship is VAC2000018871.
Apply now
Closes in 26 days (Monday 30 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.