Business Administration Apprentice

TRADITIONAL PRODUCTS LTD

SHROPSHIRE (SY11 1HZ)

Closes in 23 days (Friday 27 March 2026 at 11:59pm)

Posted on 3 March 2026

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Summary

This is an exciting opportunity to represent Traditional Products a 3rd Generation Timber Stairparts Manufacturer based in Oswestry, as a business administrator.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday Shifts to be confirmed.

40 hours a week

Start date

Friday 10 April 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Processing orders and quotes from customers and the general public using the Sage System
  • Answering the phone in a professional and positive manner
  • Answering customer queries over email
  • Importing and processing orders from our online platform

Where you'll work

WHITTINGTON ROAD
GOBOWEN
OSWESTRY
SHROPSHIRE
SY11 1HZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEREFORDSHIRE, LUDLOW, AND NORTH SHROPSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration
  • This will also include functional skills if required
  • End point assessment
  • Certificate of completion of the standard
  • You may have to attend formal college sessions (if English & maths are required), but not necessary for 19+
  • You will learn the knowledge, skills and behaviours related to the apprenticeship standard
  • Training will take place within the work place supported by the assessor through regular visits and reviews
  • An online portfolio is also used where tasks are set and progress is monitored

More training information

  • Training  in Sage Accounting Software for processing orders and quotes 
  • Training In Microsoft Office Applications e.g. Word and Excell
  • Phone manners 
  • Composing Letter/emails to customers 
  • Providing Customer with products information and specifications 
  • Greeting customers in our reception and demonstrating different products 

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Positive manner

About this employer

Traditional Products Ltd is a 3rd Generation Timber Stairparts Manufacture based in Oswestry, Shropshire which was established in 1984. They manufacture 97% of our products in the UK and they pride themselves on this. Their products range cover all Stairparts for example handrails, newel posts and spindles.

After this apprenticeship

  • Full time Employment at the end of a succesful apprenticeship 

Ask a question

The contact for this apprenticeship is:

HEREFORDSHIRE, LUDLOW, AND NORTH SHROPSHIRE COLLEGE

COUNTY TRAINING

enquiries@countytraining.ac.uk

0345 678 9203

The reference code for this apprenticeship is VAC2000018830.

Apply now

Closes in 23 days (Friday 27 March 2026 at 11:59pm)