Business Admin Apprenticeship
CITI MEDICAL LIMITED
BOLTON (BL1 7AL)
Closes in 7 days (Friday 13 March 2026 at 11:59pm)
Posted on 3 March 2026
Contents
Summary
To support the operations team with the day‑to‑day tasks involved in keeping the business running smoothly.
This is a great opportunity for someone who enjoys being at the heart of a busy, supportive team.
- Wage
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£14,722.50 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Your salary will increase slightly upon successful completion of the three‑month probation period. In addition, there is a discretionary quarterly bonus available when sales targets are met.
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 08.30 - 16.30.
37 hours 30 minutes a week
- Start date
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Tuesday 7 April 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role is ideal for someone who enjoys organised, steady work and being part of a supportive team. You’ll handle a variety of essential daily tasks such as data entry, scanning, dealing with post, and taking telephone calls. Your contribution will help keep the business running smoothly, while giving you the chance to build valuable administrative skills and gain experience in a professional environment. If you’re looking for a role with clear responsibilities and real impact, this is a great opportunity to consider.
Where you'll work
580 BLACKBURN ROAD
BOLTON
BL1 7AL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BOLTON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Non judgemental
- Patience
About this employer
CitiMedical is part of a family of companies which have been defining how the personal injury and private health services are delivered in the UK for nearly 20 years. We now span medico-legal reporting, diagnostics, rehabilitation and mental health services delivering UK wide.
After this apprenticeship
To become a full‑time member of the operations team.
Ask a question
The contact for this apprenticeship is:
BOLTON COLLEGE
jb@citimedical.co.uk
The reference code for this apprenticeship is VAC2000018700.
Apply now
Closes in 7 days (Friday 13 March 2026 at 11:59pm)