Office Administration Apprentice
Flair Windows
Minworth (B76 1AH)
Closes in 11 days (Saturday 14 March 2026 at 11:59pm)
Posted on 2 March 2026
Contents
Summary
Flair Windows, have an excellent opportunity for the right candidate to join their experienced team, gaining a Level 3 apprenticeship in Business Administration. The successful candidate will be mentored by an experienced team who will support the individual to become fully skilled and qualified in this industry.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Thursday, 9.00am - 4.30pm and Friday, 9.00am - 4.00pm
37 hours a week
- Start date
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Monday 23 March 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage the reception area including welcoming customers and guests, direct all visitors signing them into the visitors’ book
- Manage company correspondence, answer and route telephone calls to the appropriate person
- Respond to requests for information by telephone and email
- Receive incoming packages and prepare outgoing packages
- Payments, process card, cheque, and cash payments from customers
- Arrange meetings by scheduling appropriate meeting times with clients
- Process quotations and orders on in house software (Evolution)
- Perform all other clerical duties as required to include but not limited to filing, photocopying , scanning
Where you'll work
Unit 36
Minworth Industrial Estate
Forge Lane
Minworth
B76 1AH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE APPRENTICE ACADEMY LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Mathematics (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Logical
- Team working
About this employer
Flair has been supplying homeowners with bespoke products for many years and is now one of the country’s leading local installers/manufacturers of uPVC windows, doors, roofs, and sealed units.
We are a family owned business headed by Managing Director Peter Lugg, who works alongside his wife Sharon and son Ryan.
Through rapid growth and development, we strive to maintain the “family feel.” Family values are at the core of our business, and we believe every customer should expect to have their needs met—and that’s precisely what Flair does.
After this apprenticeship
- On completion of the level 3 Business Administration qualification, providing you show the correct skills and abilities, you will have the opportunity to progress onto a full-time position
- We are looking to invest our knowledge, skills and time in the right person. This position has the potential to develop into a successful career for the right candidate growing with the company
Ask a question
The contact for this apprenticeship is:
Flair Windows
Donna
donna@flairwindows.com
The reference code for this apprenticeship is VAC2000018642.
Apply now
Closes in 11 days (Saturday 14 March 2026 at 11:59pm)